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March 2024 by Andrew G.
Kevin is the best he sold me the windshield wipers I need for my car. I was having such a hard time. AutoZone didn't even know how to install them and he installed them so quick and easy he knew what he was talking about and he save the day and took all the stress away so I could drive my car it's raining today so we appreciate him a lot.
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January 2024 by Lynn Ezell
Whenever I go to them they are very helpful and courteous. I have found their help when replacing wiper blades great!
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November 2023 by Corey Lowe
the guy at the counter would not even get up, he went into a rant about store policy and I don’t even know what all he said or why, I asked one line, a simple question. They need to hire people with knowledge or train them. I inquired about a way to test a fuse, he went on and on about nothing. Young and not very knowledgeable. Avoid this place at all cost
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November 2023 by Finnian Bunn
This store is fantastic! There customer service is awesome and there worker's are super nice and helpful! Will definitely recommend! Lots better then auto zone!!
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September 2023 by Kendra Brady
Maria at the North Main location gave good advice!
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July 2023 by Bonnie Tucker
Very helpful staff. Carried 2 batteries from my truck to the store for me. They were very heavy. I'm so grateful that Josewas able to be so accommodating.
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July 2023 by Google user
Very helpful staff. Carried 2 batteries from my truck to the store for me. They were very heavy. I'm so grateful that Jose was able to be so accommodating.
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March 2023 by Martin Martinez (Marty)
Thank you O'Reilly's Auto Parts I had contacted Toyota Parts Department Napa parts department Central Coast Automotive Department everyone was either saying that it was going to take 2 weeks for the part to arrive I had spoken to Ulysses and he made several calls the part that I needed was located in Watsonville or Riley's Auto Parts Thank you Ulysses I was able to place the part which was a caliper bolt rear driver side Tire and made it later that evening to pick up my in-laws at dialysis the Martinez family thanks you for all your efforts continue with your excellence of service to the public and Salinas California O'Reilly's Auto Parts they go to places and time of crisis.
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January 2023 by Bruce R.
Never had such a horrible experience in a retail store.My wife purchased a battery for our RV this morning. She called first to verify they had the battery. She supplied the part number. They told her they only had one (we needed two) but their otheir orher store had one. She purchased the battery and as the employee put it in the car and retrieve the old one, she commented they did not look the same. Employee said they were essentially the same and the new one was even more powerful. Neither was true.I returned to the store and asked to speak to the manager. As I was explaining the problem, another employee (later identified as Mr. Martinez, the actual manager) interupted our conversation and said he overheard my wife asking for "any 6 volt battery".Mr. Martinez indicated my wife was lying, and he didnt know "what happened at your house", said the mistake was with my wife not his employer. He was profane, threatening, rude and disrespectful. O'Reilly needs to assess the value of this person as a reresentative.DO NOT SHOP AT THIS STORE, UNLESS YOU WANT WO BE BULLIED, LIED TO AND THE WORT CUSTOMER SERVICE EVER.
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October 2022 by Heather
Always great customer service. Very nice and knowable individuals and they go out of their way to help you. I love that about them.
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June 2022 by 49 Dodge
So …Yeah! I walked in got some Red cloth Rags and (Delo 400) 10/30 wt. oil for my 1953 HARRY FERGUSON TO30 oil change. All in stock.
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December 2021 by Daniel Brown
Way better than AutoZone.
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November 2021 by Sharon Z.
Customer service is hit and miss. One clerk didn't have a clue what a distributor was, he didn't know much of anything, Even though he was given make, model, year of vehicle still couldn't get correct part that wasted my time driving 25 miles to return part. Had to make three round trips for an order part that never showed up and they didn't have a clue where it was at. Finally told them to call me when the part I ordered and paid for arrived at their store.
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September 2021 by Johnathon “JB” Vagts
AutoZone is always better and more selection along with cheaper prices most the time even tho they both do price match
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August 2021 by alan negrete
They need to do a better job and take there job serious its not a joke
