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July 2023 by Marie Zamora (2PacMarie)
Unlike other auto parts store, they refuse to help anyone with their vehicle with simple questions.
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July 2023 by Anthony Rodriguez
The lady at the counter forgets what country she’s in bc she always assumes everyone knows spanish… rudest lady …. Owell reply in English
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January 2023 by AshleyFace06
I've received several recommendations to go to O'Reilly when my car is in need of something and I've never been impressed. Four years ago we purchased a battery from them but were told they couldn't install it at the time. We spent 3 hours and an addition $60 for tools to try and get my old battery out and the new one in. We finally managed it with half a day wasted in their parking lot. Fast forward to today any my husband went to 2 different locations, I called 3 locations, all of them stated they were unavailable to install batteries. If you go to the O'Reilly website it is written ALL OVER THEIR WEBSITE THEY REPLACE BATTERIES FOR FREE, however, this isn't really true. The people they employ refuse to actually offer this service. They gave my husband a box of tools with the new battery and said good luck. He tried long enough and looked pathetic long enough that Daniel offered to help him and ACTUALLY assisted in installing the battery. We will NEVER go back to O'Reilly again. They will never get another penny from me. This was the last time. And they need to remove the service off of their website since they clearly don't offer it. It's just to look good. Thank you DANIEL at the North Main O'Reilly for being an awesome, thoughtful human being.
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November 2022 by Dennis Welch
Excellent customer service. Found everything I needed to install my new stereo. They had extra wire, antenna adapter & fuse tap all for around $45. Thanks for your help.
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November 2022 by Carla Ball
Staff is knowledgeable about cars and their parts.
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October 2022 by Hayk Abrahamyan
Completely satisfied with their service. The stuff is very helpful! They found what needed, diagnosed engine Check Engine Light for free and even lended me their tools so I could replace the bulbs! Thank you, guys!!!
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August 2022 by Medardo Rocamora
Poor customer service with knowledge about the parts
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June 2022 by Justin C.
Most of the time the people that work there are good and helpful but lately it's been a women and she don't know anything top of that she is very rude rather help people on phone then people in store the. Waiting in line she playing on computer as I sit there 10 min waiting to pay what a joke she needs to go back to Taco Bell
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May 2022 by Sal S.
Ivan and Rudy was generous enough to put my nieces windshield wipers on great customer service I recommend it.
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April 2022 by Rebecca Rodriguez
Friendly staff but they didn't have what I was looking for.
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April 2022 by Lee Johnson
Went in for a headlight. The person found it and let me take outside to compare. It was correct. We were in and out . Very good experience this time.
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December 2021 by Raul Gomez
Very helpfulHad all my parts in stockGood prices on everything
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October 2021 by Garcia R (ARea)
I want to leave this review before I leave the parking lot and forget. I find myself often complaining to myself or with my wife about the customer service skills of our younger generation. Well I was pleasantly surprised to find a well mannered and respectful young man. He was considerate enough to ask if I could use a box to transport my heavier items easier. Excellent job young man on knowing how to treat your customers. Great job Emmanuel! I hope your management staff encourages your improvement. In time, you could easily become a manager. Work hard and keep learning at school. Never stop learning!
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September 2021 by Jon Waddell
I needed a turn signal bulb going on a road trip and rushed there before closing time 6 minutes to spare they had closed early door was locked and they ignored me what ever happened to making the customers happy?
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September 2021 by Donomega Villa
Always busy, you get put on hold for ever, and better hope the have the part you need cuz it always has to be ordered, and some people know what they are doing.
