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March 2020 by Adam Rusk
I stopped by to get an oil change and asked how long it would take. No other customers were here at the time and was told 30 to 45 minutes. An older regular came in and started chatting to front desk lady for about 15 minutes about town gossip. After this she made a call and ordered oil and a filter. The oil and filter were for my truck because apparently they started the oil change with out having the filter or oil to replace it. I waited about an hour for the parts to arrive. I wouldn't recommend this place if you're in a hurry and I would make sure to ask if they have parts before they unbutton anything. My 4.7 liter tundra cost $167 for synthetic oil change. Kind of expensive
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November 2019 by Maheen A.
I am so amazed at this place. We were on our way to Los Angeles and the engine light came on. My husband drove back to Salinas and I started reviewing mechanics on yelp. I called and Lilly was helpful on the phone and said come on in. When we got there she was just very honest nice and on task! We spoke to the mechanic and started ordering parts - which came really fast. There was minute to minute check-ins and reassurances. It was for a very reasonable price. She even dropped my family off to Denny's while we waited and then picked us up. The whole Business just makes your experience as painless as possible without denting your wallet. Mechanics are awesome and very dedicated. Thank you Lilly!
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October 2019 by CARLOS GONZALEZ
Nice guys And excellent Service..I Recommend it..
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September 2019 by Francis B.
Non-Stop is true to their name. These guys were willing to go late into the night to get me back on the road. Jose and his crew were nothing but helpful. Hopefully I won't have to see them anytime soon but im definitely coming back when I have another problem.
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June 2019 by J C.
If you are looking for a trustworthy mechanic, Non-Stop Automotive Repair should be your first call. My high-mileage 2000 Toyota's check engine light came on, and the first repair shop I took it to told me that it was the charcoal canister, and this diagnosis was solely based on the codes I had provided. After being told the price, I instead drove over to Non-Stop Auto which first ran its own diagnostic test. The result? A hose had detached and was torn, and both it and the gas cap needed to be replaced. The cost was $135, not the $400+ I had been quoted at the first shop, and the work was completed while I waited. Both Ali, the mechanic, and Lily, the receptionist, were efficient, capable, honest, and kind, and I was charged only for the test and the parts. As a result, Non-Stop Auto has a customer for life in me, and I advise all others to look to the folks there when seeking a reliable and trustworthy automotive repair shop in Salinas.
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April 2019 by Michael Concho
Great service and the people are friendly. They explain what is wrong with your vehicle.
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March 2019 by Kathy W.
Non Stop Automotive Repair did a no notice job replacing my alternator. They stayed until the job was done, and that was well after 6 pm. The job was done well enough to put me safely on the road. They had to special-order a part from the dealership, and they installed it without charging me for the labor. I'm very grateful to Mr. Navarro and his staff. I recommend this shop to anyone who wants to see their job done quickly and at a fair price.
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January 2019 by Pat Lewis
5 star service, great dependable staff, honest and reliable!!!
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April 2018 by edgar garcia
Nicely well Ran, and maintained professional shop you got going on Jose and staff you guys get it done. Seriously appreciate the service :)
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March 2018 by Orders
Reliable shop . People you can definitely trust.
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January 2018 by Itz_karla_ duhh
This shop was amazing been open 4 years and completely knew non stop for my whole was an amazing experience meeting Jose,Benny,and Julio was amazing how they fixed and did there work/hard work i am glad I have someone I could look up too fixing my car as always thanks Jose!!ðŸ‘🤓
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October 2017 by Lee Ann Knodel
We could not be more happy and sincerely grateful to Jose and the other mechanic for helping us when we had unexpected transmission failure in Salinas on our way up North. Not only did we get helped, when others were unable, our dogs received the kindness of a safe area. Meant everything to us. Fair priced too. Highly recommend.
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May 2017 by Bryce McAteer
Amazing, quality service! Whether you're in a bind or from out of town or just doing a routine check-up, Non Stop Auto Repair is the place to go in Salinas. I was driving 500 miles with my car packed up to move to a different part of the state when my Radiator blew on the 101 Highway. AAA recommended these folks (as did a wonderful local lady who pulled over to help me prior to AAA showing up), and I can see why. Not only are they open later and on weekends, but Non Stop wants to see you off right no matter what your predicament. Understanding my need to get up on a move, they worked past their closing hours to fix up my Honda Accord. They even offered to drive me to a dinner place and back if I got hungry since it was later in the evening. Non Stop was consistently cordial, offered me coffee, bathroom access, their microwave - literally anything they had that I might need was offered. The waiting area is indoors and they also work on all cars inside (so you and your vehicle can feel safe) The price was more than reasonable and they worked quickly to finish the work on my car. I wish I could take Non Stop with me wherever I go because of their quality service, kindness, reasonableness, and all around great repair skills.
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April 2017 by Doug Mahrer
My truck broke down pulling a trailer while traveling on business. Just by luck, my tow driver recommended Non Stop Auto. Unfortunately, I broke down during Memorial Day Weekend, but fortunately Jose was exceptionally accommodating and worked after hours and then again on Memorial Day itself, cancelling a trip out of town with his wife. Not only did he do a get me back on the road that Monday, but his charges for a very complicated repair were very reasonable. In addition, his wife gave me a ride to Monterey where I was conducting my business, saving me a very expensive taxi ride. My biggest disappointment now is that Non Stop Auto is not located in my own home town (five hours away), otherwise it would be my go-to shop.
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April 2017 by Jerry Gonzalez
Bad experience this shop completely ripped me off on a lot of drifrent areas! Charged for nine quarts of oil when my car need 5 charged AC freeon recharge when my car was full! Don't ever go I won't ever go again!
