My Chevrolet Service Center in Salinas is noted for its efficient service, from check-in to pick-up, with customers kept informed on progress. The business receives consistent praise for its exceptional customer service, with staff described as professional, helpful, and going above and beyond. They assist with resolving problems, handling recalls, and arranging rentals to make the process less stressful. The sales and finance teams are also highlighted for being responsive, friendly, and amazing, providing a smooth and good experience with accurate information and proficient handling of documentation. The facility is commended as an amazing place to buy or lease a vehicle, earning five-star reviews. The team follows strict health and safety protocols, including enhanced cleaning and sanitizing for customer peace of mind.