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January 2024 by Julia Aguilar
Originally went into store on Friday and spoke to one salesman. He was nice, showed me several options in mattress’s but in discussing my credit he terminated everything starting there was nothing he could help me with.Then while going back to the website I found a lease to own option. I applied and was qualified for $1900.I returned to the store, spoke to a different salesman (turned out to be the manager), very helpful, knowledgeable and really sweet. He explained everything I needed to know about this Progressive program and hooked me up with mattress, headboard and sheets too. So happy I didn’t give up.
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December 2023 by Amy Villanueva
They were very helpful. We needed to exchange our mattress for one that was more firm and the process was so easy.
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November 2023 by nadia arias
They gave us really good service, we were looking for a mattress for our day bed, and they showed us several options and the differences. They understood really well what we wanted.
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November 2023 by Peggy Bresciani
Great customer service, Extremely knowledgeable about the benefits of their products. I appreciated the opportunity to learn more about the mattress I was replacing. Jules was helpful, confident, professional with a good amount of humor! I will be returning to this store to get a bed for my mother! I highly recommend you stop in and let Jules show you all the bells & whistles on a mattress.
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October 2023 by Araceli Jacinto
My experience today was amazing. I walked in frustrated in my exhausting search for the best mattress and left happy and at peace knowing that I decided to invest in me. I was greeted right away by Isaul. He provided excellent customer service!! He took the time to ask all of the important questions necessary to guide me to the best fitting mattress, based on the information he received from me. I appreciated his patience, dedication and attention. Thank you!!!
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October 2023 by Cheryl Miller
Was very pleased with how knowledgeable our sales person was. He was a true delight to work with. I can recommend this business without hesitation. I was a customer in 2014 and returned to receive the same outstanding customer service.
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October 2023 by diana odonoghue
Excellent service. The gentleman explained the different kinds of mattresses and we decided which one we like the best. He gave us an excellent deal and we're very very happy with his service and the comfy bed
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September 2023 by Anne Callahan
Great salesman. Not too much pressure. Very accommodating. My mom got the bed she wanted and I got sheets and a pillow that I wanted. Nice experience.
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September 2023 by Shelley Knudtson
Very friendly and helpful I was greeted at the door and listen to what I wanted and what my concerns were . I was very please to have me show me around to test different mattress to the point I ended up buying one Thank You hope it all work outM
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September 2023 by Ruth Pizano
The delivery guys were friendly fast efficient professional they even helped me move my old bed out into my garage and even wrapped it in plastic! I am so impressed thank you mattress firm delivery team! Best, Ruth
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August 2023 by Nat Collins
My wife and I had a wonderful experience at Mattress Firm Salinas. Mr Foy was very knowledge able as he led us to a few of the best functional products in the store. Not only did he show us the products but explained the +- of each product.It was a wonderful buying experience and we would certainly recommend others if asked about doing business with Mr Foy.
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August 2023 by RL&CC
Sales rep, Eli, was very professional over the phone. He was both helpful and perseverant in meeting my needs under a tight time crunch. I highly recommend making your purchase through Eli.
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August 2023 by Danah Hernandez
Excellent customer service was received! I would like to thank our sales rep for being patient with us and assisting with choosing what met our needs. Highly recommend!
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August 2023 by Global
Before my visit, I had a phone conversation with the store manager, Isaul. When I arrived at the store, I received immediate assistance and a warm greeting. Isaul demonstrated professionalism and exceeded my expectations by assisting me in obtaining the desired mattress and base while also helping another customer. He remained dedicated until 10pm to ensure that I was completely satisfied and answered all of my inquiries. Isaul is a true gentleman and professional, and I highly suggest visiting Mattress Firm North Salinas location.
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July 2023 by Stephanie Politron
My bf and I had a wonderful experience in choosing our new mattress. Eli was very helpful and patient. I highly recommend this place!