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February 2024 by Charles Banales
I was surprised to find this store fully stocked with merchandise, neat, clean, and looking as a Penney store should. The San Bruno store is nearly empty of merchandise. I will now shop at the Salinas store, if I need need to look for anything. The shopping center, Northridge, is also quite nice too. Sort of reminded me of Serramonte shopping center in Daly City.
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January 2024 by Arturo
Excellent
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January 2024 by Rafael Flores
Very good
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January 2024 by Johnny Gonzalez
a great deal and save a lot of money. JC Penney is the Place
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January 2024 by Daniel Vazquez
Casual clothing store with a wide variety of brands and warmth atmosphere. It can get busy on the weekends. The only downside is that there is only one men's dressing room (they used to be more) and sometimes you have to wait in line. Other than that no is good.
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December 2023 by Cupboi
Great deals for clothes
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December 2023 by Rigoberto Flores
Nice store to buy almost anything
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November 2023 by Jose Gomez
It's a complete store. Had good prices for these weekend.
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October 2023 by Dave Pedroza
Worst experience checking out. Nobody working the checkout. I ask an employee for help. They said they called someone. Waited 15 minutes, nobody showed up. I left without purchasing anything.
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September 2023 by Marcos Javier Chong
Don't know what happened to this place, the restaurant which was cafeteria style is gone, now they offer this prepackaged food from a food display warmer, I've been a Riba Smith loyal since my childhood but it seems like somebody in management the catastrophically bad idea of getting rid of the restaurant, other than that this place is excellent and offer a wide range of products.
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September 2023 by Michael Armenta
Good place to shopand sales
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May 2023 by Olga Hammond
Do not order from J C !Pennys if you have to return they give you half what you paid even with recent plus shipping._1
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May 2023 by Sal
They wouldn’t take a return on an item that I’ve had for less than 2 weeks! I have original receipt and credit through JCPenney…managers are no help. No policy claiming that items have to original tags or not be used to be return. Even when talking to customer service they said store should take return but the store wouldn’t! So frustrating won’t be shopping here anymore.
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March 2023 by Andrea Jackson
I love the store in Salinas,everyone is very helpful in the store,i live in Gilroy,we don't have a J.C. Penny's here.
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February 2023 by jenna darosa
Absolutely horrible service. I placed a curbside pick up order on the 26th of December, and no longer needed the item. The email said it would automatically cancel January 6th. It is now January 20th and it has not been canceled, customer service is not able to cancel it, and this store doesn't answer their phones no matter which time of day or which department I call. The last thing I want to do is go in person to cancel an online order and get my money back, but since they never answer the phone that seems to be my only option!