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March 2023 by Patricia Matulas Mason
I always have a wonderful tax preparation experience with Ms. Kathy W in Salinas. She is very intelligent and professional. She takes her time and does the job right for me. Recommend!
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January 2023 by Dina E flores
Very good service and they explain everything very well also very polite and friendly.
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September 2022 by J T.
Made a phone appointment received no phone call. Called back to make another appointment, made the appointment never received my second phone call appointment. Horrible customer service, completely unreliable and would never recommend HR Block to anyone!! Word of advice: spend the same amount of money and go to your local CPA, they're easier to contact and communicate with than places like this...
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May 2022 by David CM
Good customer service, fast.
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April 2022 by Dan B.
My girlfriend had her taxes done there by Kathy Wesolowski.. and...To start off..She doesn't speak English...Made a mistake which is extra money to fix it...And wants everything e-mail...Really? I'm 60 years old and Never had to email my tax preparer anything..Do not have your taxes done with this person! It will be the biggest loss of your hard earned money that you had ever made.. I am reporting her and hopefully Mrs. Wesolowski will do her job correctly the first time..
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April 2022 by jesus cruz
Quick and easy service. Will not hesitate to be back next year
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March 2022 by Kyle Palomino
I’ve been a customer for 11 years now and the first 9 years it was like clock work. Last two years have been horrible rather it’s me not receiving my refund in time because they forgot to file certain paperwork, to me being early to an appointment and then still with another customer waiting 20 mins then to be switch to a whole new person which now I’m having issues on my refund and I have called about 9 times in the last two weeks and I still have not had a call back. Not to mention the front desk (Amanda) was rude and said they wouldn’t call back quick unless I told her the exact reason. Just breaks my heart I now have to move on to a more friendly , attentive , and overall better place. For the price you will pay you don’t need to deal with rude people nor them not helping you after you file. Trust me they will do whatever it takes to get you to file but once you do your no longer in there thoughts.
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March 2022 by alex reclusado
I felt the service was very thorough and worth every penny for the piece of mind.
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March 2022 by Javier Alejandro Lerma
Leticia my tax professional took the time to inform me of all she could about what she could do as far as it coming to finding credits and/or extra finding
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March 2022 by Ingrid Dixon
The person was nice and did my taxes in good timing,
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March 2022 by Del Pine
Great customer service and very helpful.
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February 2022 by Jaime Rivera
This past experience was a total headache at the end of the day. Tax pro whom helped my wife and myself was very unprofessional and rude. Sylvia Rivera was by far the worst. Didn't answer any questions and more importantly didn't ask any questions. When according to Sylvia Rivera she has over 20 years experience. If this is what 20 years of experience looks like for HR block, I will never return nor recommend.
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February 2022 by Dee flo
Very good service and they explain everything very well also very polite and friendly.
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January 2022 by Antoinette Morales
H&R block is always the best I'm never going back to anyone else. No matter who files my taxes everyone was always great!
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October 2021 by maria sanchez
worst place to go . Rocio Pantoja had done my paper work wrong and every time I try to get a hold of her she is never there !!! and no one seems to want to help.