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July 2024 by Nikki Madrid
DO NOT shop here! Rude manager to customers. She ignores customers, has a bad attitude & disregards customer concerns. Bought feminine products at the store I needed to use immediately & female manager told me to go somewhere else for their restroom. I wish I could give negative stars for how she makes customers feel. If the manager is THIS bad, complete firing and retraining need to happen beginning with new management.
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July 2024 by Ralph Castellanos
Store manager won't let customers use the restroom. I purchased medication from the pharmacy and asked to use the restroom. The manager said employees only. I told her that I had an emergency, nope, she said go elsewhere. Terrible management, don't shop here.
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June 2024 by Rick Palm
Staff here is super rude
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June 2024 by Larina Jones
Wish I could give no stars. They lie and tell you their bathroom is broken and send you off to burgerking to have them pay for their customers needs after having to wait 40 min for a prescription
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May 2024 by kathleen llamas
The pharmacy staff here is above and beyond they did everything to help me ensure I got my prescription after my drs office kept messing up they are all so kind and help full !
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October 2023 by Michael Rader
Above, over and beyond in service. These folks are busy (even without a wait line) but if you’re courteous as well as patient you can count on them to get you on your way as quickly as possibly.AAAAA+++++
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September 2023 by Natalie Monty
When you see this 5 star review & walk into the physical store, you may be slightly confused~But don’t take a more haggard appearance at first glance & turn away.~ I don’t write this lightly ~This pharmacy & their staff,without fail,Have gone above & beyond for me every single time I have gone there.Every single one of their staff members have been insanely helpful, are incredibly efficient & knowledgeable & go out of their way for their patients.(& I’ve compared to the other pharmacies as I’ve been screwed up & around & had multi mistakes made by the larger “ “higher rated” high volume ones…)If you want to NOT be treated like another pill in your bottle on a production line, you should transfer your scripts to THIS CVS on San Miguel & know how it should feel to be with caring staff that actually…. Care. ❤️
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August 2023 by Assiram Zepol
All of the people in the pharmacy are extremely nice . They’ve had the same staff for a number of years & the service hasn’t changed (in a good way) they know all of the regulars there & are super friendly . I prefer this pharmacy over a larger one where you’re just a number rather than a person who can remember your name. They fill prescriptions on time , personable service, & do what they can to get your medications covered , if it’s not covered they’re always willing to add a coupon which I like . The girls at this pharmacy rock!
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July 2023 by First Last
Received a large amount of attitude from one of the employees. Extremely childish and petty. Will be filling my prescriptions elsewhere
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May 2023 by Lena P.
I went in and the entire area by the pharmacy (multiple isles) smelled highly of urine. I used to work in healthcare so I know the smell very well it was overwhelming and pervasive but there wasn't someone in sight that could have smelled that way it was like someone urinated on the carpet. I'm used to this stuff so as im using the self checkout I see a woman who works there and let her know i smelled urine and where. Her response was "I don't know what to tell you." I didnt need to be told anything I was letting her know so that it would be known because she works there so I mean they might need a plan of action to find and clean it? anyways they had the medication my child needed so stars for that but that attitude was not the business so taking stars for that.
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December 2022 by Chris Kesterson
Great local store / pharm-Nice local people behind the counter ,ck
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November 2022 by Michael B.
Made an appointment for a COVID booster.I did not receive an email confirmation.The pharmacy had no customers but my wife was told she had to wait for her two minute vaccination until all of the prescriptions were filled. WTFO?
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November 2022 by I. Marie- My Second Account O.
I am still upset about the incidence as clearly the clerk nor the manager who were at the counter at the time never admitted that it was their mistake and implied that I already used my monthly reward credit which obviously I did not. They would rather not admit their human error. I also never got a formal apology from the headquarters. Instead, I see now they have only self check out in the front. Perhaps my review is a big reason for that change as well as to save money on staff. It was never my intent for my review to be the result of this. I was angry and felt betrayed by a store that I had been a customer of since the beginning and would only praise before this stressful experience. I do not like self checkout, actually I detest it as it feels cold and unwelcoming. There is something to be said of a clerk who at the counter greets you, asks if you found everything that you were looking for, and perhaps asks how your day has been. Sure there is the risk of human error of which this store seemed to have had much of in the past (my past reviews and many others here on Yelp clearly show this), however, all I was hoping was more compassion and honesty from the staff. Since then, I have purchased a few items here but in the pharmacy area mostly as luckily there has yet to be self checkout in the pharmacy which is a relief! Still, I see that CVS has placed a hold on my monthly rewards....interesting. ...hmm.
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September 2022 by Fernando Lopez
I had a good experience, the pharmacist seemed nice. My prescription was sent electronically and filled less than 2 hours. The pharmacists seemed reliable, at least more reliable than the Walgreens at Seaside.
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June 2022 by Mr L
In the area we live it's hard to find a doctor. So I tried cerebral. Now CVS won't fill my prescriptions. So on top of not being able to find a local doctor I had to go online. And when I finally found one that could do what I needed for my mental health. CVS decides that they don't want to fill their prescriptions.
