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August 2022 by Marcos L.
Some guy named Tony bell or something like that was super disrespectful and was openly flirting with my child's mother. Completely disrespectful and unprofessional. She said he asked for her number when I walked away. Management better do something about it before I do. I plan on filing corporate complaints all the way up the ladder. That POS shouldn't be employed there. Plus he's a convicted criminal so there's that.
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June 2022 by Mike M.
Average Costco. 1.50 hotdogs as everywhere is, 9.98 for a good 18 inch pizza and self serve checkouts. It's your average Costco and they did a good job at keeping it like every other Costco. Just wish they had gas here.
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May 2022 by Shane S.
This Costco is as close to the pits of hell as you will ever get. Avoid at all costs.
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May 2022 by Alex V.
DO NOT use the food court self-service kiosk I am warning you now! It gets crazy busy and you'll be waiting a loooooong time for your food, especially at this location. You'll get your food faster if you just wait in the regular pay line with the cashier. The people working at the food court don't have a good system when gathering the orders, from the kiosk which delays you from getting your food quick! I ordered a large pepperoni pizza and it took them awhile to get it to me, average pizza but what do you except for $9!?! They are obviously frozen and not prepared. But my review is mostly about my experience and not about the food. Once again DO NOT use their food court self-serve kiosk, you will be waiting for a long time for your food!!
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April 2022 by MarBon V.
Sylvia S at the Returns department was absolutely helpful. She helped me fix a return online that seemed irretrievable. She was persistent in helping me so she offered to call the online return and took ownership of my return from there. Customer service at its finest!!! Great attitude and was very pleasant
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February 2022 by Daniel F.
So, this is for the optical department, not sure of her name, but she is young looking and has dark hair, when I approached to get help, she seemed as if she already didnt want to help... as she started to figure out what it was i was doing she began to be find new ways to not help... now I do not have a membership I have purjased and ordered glasses for years there with no membership, once i was never told I needed one. I did get my eye exam done there and was never told nothing when it came to ordering glasses... well she insisted on emphasizing how it's against policy and I do thank her for "making this exception one time", but she literally left me there to try and figure things out, I asked for help finding a specific size frame and all she said was "you can choose from those three areas there" and then turned back to her computer, note I am jot wearing glasses, and she has seen how bad my prescription is, now im just grabbing whatever I can find... it was uncomfortable and the customer service was the absolute worst I have ever experienced. She was not helpful and made me feel unwelcomed. Costco employees have never tteated me in such a manner. She should really be given an update on customer service. I had my prescription, and made the entirety process easy, and yet she still couldn't offer any sort of assistance... worst experience ever.
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February 2022 by Lily V.
i went to costco yesterday and ordered pizza. The pizza had a white small hair in the pepperoni. Disgusting .. To the person with white hair working their please use a fricken hair net that's disgusting .. Also the employees at costco working the clothing aisle always have a rude face and look you down .
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January 2022 by Ken A.
Don't carry the top quality products that they used to carry. Finding things the same price or cheaper at Walmart or target
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December 2021 by Eduardo V.
When shopping with my family I was looking for a choice of meat. Upon grabbing my choice of meat a pervert named Arturo looked at my wife and daughter and licked his lips continuously. Then the meat cutter Rigo said he would revoke my Costco membership. I'm better off going to SAND CITY COSTCO
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December 2021 by Kelly R.
Called on a Wednesday to ask if they took drop ins for the COVID-19 booster and the employee that answered said yes, but it depends on how busy and if we have enough allotted for the day. Called again on Thursday to confirm how late the pharmacy was open. I listened to the whole recording on the pharmacy answering machine which stated the exact same thing I was told on the previous day by an employee. I arrived at the Salinas Pharmacy at 6:30pm to be told by another employee that they only give boosters to people with an appointment and that I could use the QR Code in front of me to make one. The appointment available was for 6 days later. I could get an earlier appointment anywhere else...
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December 2021 by Mr L.
I love Costco. They have three types of tamales at this location. Unfortunately, they don't carry Silk Oat Milk or Soy Milk at this location :-(
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September 2021 by Joni B.
The manager of the eyeglass department is so awesome. She is the only person I would let adjust my eye glasses. She's a real pro.
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August 2021 by Kathleen M.
We shop at this Costco weekly and have always had great customer service. All the workers are extremely friendly especially Veronica, Joe and Josie. The services is one of the main reasons why we shop here so much. The credit card is good too. We also have always been able to get all of our prescriptions easily. Yes, the weekends can be busy because everyone wants to see what's new in the warehouse. Thanks Costco!
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August 2021 by Kristen B.
Supervisor Jose at the Tire Center was amazing! He took the time to come out to show me how to work the air compressor to add air to my tires. He even filled all four tires for me and gave me a valve cap to replace the one that was lost. Amazing service here at the Salinas Costco!
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August 2021 by Wendy D.
This is our go-to for all our shopping needs! The employees are so friendly and helpful I love chatting with Veronica from customer service and Joe while clicking out!