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July 2022 by Ambria Daniels
Fail of a website
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December 2021 by GJ C.
The girls working here are rude asf and always look like they're in a bad mood or giving judge mental faces to other girls that are shopping. The guys on the other hand seem like they do almost all the work and are always super nice and welcoming, they're the reason I'll even give 1 star. Literally every time I come the guys are the ones welcoming me while the other girls just walk by. I've even asked one for my size in a shoe and she acted like she didn't hear me and just walked passed me without even saying excuse me. And it seems like they talk about costumers because they will stand around each other while looking at others and will start laughing. Hire better/nicer girls and you'll get more clientele. Would recommend shoe palace or retail boyz over champs! Love them and they're super welcoming.
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October 2021 by Sean Patrick
Always good deals ,recommend to anyone looking for sports apparel.
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October 2020 by Vanessa Madrigal
Its by macy's. Champs has great deals!
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July 2020 by Shared with: Public
Management really is ballin' ... efficient, pleasant, and on point. If there's a problem in this store, it's definitely something you can't fix without contacting corporate, mall security or the police. Come a long ways with them bcz you want to win, who's actually stopping you? I doubt it's yourselves. They really do know game. Check, Neck or Wreck.
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August 2019 by Y'all Y.
The service is great the shoes nice they have some sizes but it's okay because to buy 8.5 but they only had 9s that actually fit me which was incredible
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July 2019 by Manuel E.
Worst store at the mall. Very rude people. I received birthday gift and lost gift receipt. I found nothing in a 3xl that I liked. They wouldn't give me money,only store credit. Can't buy if you discriminate on big men. Don't shop at champs
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January 2019 by David H.
This place moved to a new location in the mall. It is beautiful and is nicely lit throughout the store. The layout is great and easy to find shoes. But that's where the good things about the store stop. The customer service is horrible. There are about 5-6 employees working at a time and if they aren't bugging you after initially entering the store and want some time to look around, they ignore you. When you do need some shoes, the workers will hang out behind the cash register. This is more of a knock on the management to allow this type of behavior while running the store. I understand they get busy but the least they can do is check back up on me. I had to leave and walk back in a few minutes later, just to be like a new customer. Like I said from the beginning, the new store is awesome and the and the layout of the store is great. The customer service needs work. If you do need shoes and have time to wait like 1 hour to be helped, come to this place.
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August 2018 by Heather R.
Terrible service. The manager Carmen is a complete opposite of what traits and responsibilities a role leader consists of. She was not greeting or asking if anyone needed help. Instead she just stood there and gave everyone a dirty look. She looked like she hated her job. It was tough because it was busy and I didn't want to frustrate any of the other workers who were constantly running to the back grabbing shoes for customers they were taking care of but to see Carmen standing there doing NOTHING was irritating. It's not fair to customers or employees. I'm going to take my businesses else where. I have 3 boys they lucked out!!! No wonder why Shoe Palace is taking over.
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September 2017 by Fireboy Gaming
Good store
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May 2017 by Castro Gonzalez
I love this store
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March 2017 by Martin Jimenez
Always buy my shoes there I recommend it for basketball players
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February 2017 by Michelle Ventura
They Put the wrong price on some adidas and they didn't wanna give it to us the price the tag said or give us a discount.I recommend going to Shoe Palace,super nice employees and Great Prices.