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June 2023 by Kathleen L.
We want to sing the praises of Susie, who helped us fix a problem with our credit card. She was cheerful, kind, sympathetic, and just the best we could have hoped for. She is a gem of an employee. You and your customers are lucky to have her.
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September 2022 by Google user
Ask you self what do you even need a bank for? They charge you to hold your money and send you harassing phone calls. Use affirm instead.
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July 2022 by Aaron Vaughan
Ask you self what do you even need a bank for? They charge you to hold your money and send you harassing phone calls. Use affirm instead.
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July 2021 by Tatiana B.
Worst customer service. They are so rude, especially the manager. Never going back to this bank or this location. Awful employee and experience.
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June 2021 by FwK torres
It's a bank
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December 2019 by Dominic A.
Read some of the reviews...I didn't see anything bad with S. Main Bank of America... Matter of fact for how busy it was on the 2nd of December things went pretty smooth...Tellers were friendly very tentative every question I had was answered politely and informative... I asked to see a manager just to test all levels...a young women by the name Lorena I believe that was her 1st name she was very friendly and polite again answered all my questions with a smile...The place was a well oiled machine... My son is about to open a bank account I will personally take him to this location... They're local hard working people that I'm sure deal with a lot... Let's cut them some slack if someone is having a bad couple of hours or day .... They're here to help us in the end...
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March 2018 by Erick M.
Incredible!!!! There is over 30 people in line and two tellers. I went to talk to the branch manager and she said so calmly basically that this was normal. This is the reason I closed my Bank of America account. The worst lines ever. Why do people bank here? There's many other banks and even better credit unions. When I worked in banking many years ago and the lines were long the branch manager and others would get on teller line and help. This branch manager was literally just standing around. If they don't care about you as a customer why bring them your hard earned money. I have three different banks and credit unions that I bank with and you can bet Bank of America is not one of them. This guy asked if I had a business account. I have one at Wells Fargo. I would never bring my business here. It is not the tellers fault. They are polite and friendly even though they have to look and see these huge lines. They have probably gotten use to the poor management.
