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November 2023 by Rebecca Cisin
We had a great experience buying a new truck from Sager Ford. We were able to do paperwork over the phone and then they delivered the truck to our house. Everyone we worked with - Jon, Anthony, and Miguel - were very friendly and responsive. We are really happy with our new truck and grateful for such an easy and stress-free buying experience.
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October 2023 by Jorge C.
This was my first vehicle bought from a dealership and they made it a great experience. Throughout the process I was able to meet most of the team and everyone was very kind. I showed up an hour before closing and was able to complete a trade in and leave with a new truck. Thanks again Sager Ford!!
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October 2023 by Spencer Bronken
So thankful for my buying experience at Sager Ford. I have never felt so at ease with my car buying experience. Thank you Bob for my beautiful Ford Ranger. Ready to buy the hubby a Ford Maverick see you soon!!
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October 2023 by William W.
To be crystal clear, my review was for ZUMWALT Ford, NOT Sager Ford.My experiences with Sager Ford have been the complete opposite, I high recommend NOT doing business with Sager Ford.
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September 2023 by Suzzane B.
Thank you so much Bob (in the orange polo shirt) for helping me and my husband with our new rides! The hubby picked up a new Raptor R for himself and treated me to a platinum Expedtion. Traded in the Yukon finally, they gave me a fair price even though the kids really did a number on the backseat. great dealer! Y'all definitely need to stop by. 10/10 will come see Bob for my future vehicle needs.
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September 2023 by Matt P.
took a new vehicle in for a oil change and was told a 1 1/2 hour would be ready. Had made a appointment for quick service. Also had a noise issue ask them to look at. 3 1/2 hrs later talked to service and nothing was done.Interesting just left a business and was talking to an employee there and in casual conversation had mentioned taking our vehicle to Sager Ford in St Helena and she proceeded to tell me her negative experience. When I went to pick up vehicle after stopping all work to be done, they still wanted to charge me for a technician to drive the car to listen for a noise that the service writer didn't get details on. Wouldn't take any car then again. Very poor customer service. !!!!!!!!!Did I mention I'm a retired automotive business owner and ASE Certified Master Technician
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August 2023 by Alex Williams
Really happy with my new car-buying experience with Sager Ford. Purchasing a car can be tedious and is rarely pleasant, but Ed helped make the process as simple and as quick as possible and while there were some small hiccups, Cal and Ed helped get them resolved quickly. I definitely recommend, and we will be going back soon to upgrade our next vehicle!
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August 2023 by Walter L
Bad service - the staff is friendly and professional but the work is subpar at best. Their work is not through and they don’t seem to be the most organized. I think it is safe to say they’re not running the “tightest of operations”. It’s a small valley and the stories of bad experiences with the service department are making the rounds. I live in Saint Helena and will now be taking my business to Napa (30min drive) - bummer.
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July 2023 by Ollie Cross
Great place to go to buy or sell a car, no pressure either way. Ed and Miguel were very helpful and courteous. They have Mavericks in stock too, which is rare! Would and will do business with them again soon, Thanks!
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July 2023 by anthony allegra
Ya, don't get your vehicle serviced here, these folks are rude and completely un professional!To whoever bought this dealership: good luck to you in trying to stay in business! We will NEVER bring our vehicles here again and I will spread the word, you can count on it!
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July 2023 by Richard Hawkins
To say I’m disappointed with this place is an understatement. I recommended this place to a friend to have a vehicle serviced. Their work was not thorough, and didn’t perform the basic requests made. When asked about why things weren’t done, the dealership lacked integrity in their answers. The lack of work done led to more issues later on that they took no interesting in addressing. The Napa Valley is an expensive place to live and Sager Ford asks a pretty penny. The quality of work and lack of accountability is surprising. For the money almost any place will do better work.
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July 2023 by Trent B.
I absolutely recommend this dealership! Cal and the Rufina were an absolute pleasure to work with. They found me the exact vehicle I wanted and in record time. They were transparent, fair and made the buying process so smooth. They went above and beyond, truly the ultimate hospitality! I love Sager Ford!
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July 2023 by Jessika York
We had been in the market for months looking for our perfect truck. Being from Sacramento we reached as far as Saint Helena and found nothing. Rufina and Cal called us with hours after a trade in knowing it was exactly what we were looking for. Not only did we receive personable service from them but their finance guy Tim also treated us like friends with no pressure. We will definitely recommend them to our family and friends.
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Bought a used truck. Ed and the rest of the staff very pleasant to work with. Everything set out very clearlySawyer was a great help too.
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June 2023 by M Azul
We bought a used vehicle (Toyota Prius C ) from Sager Ford online without seeing the car in person and we had very good online buying experience. Honest description of the car as advertised, excellent salesmanship from Miguel Alfaro . Thank you very much.