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May 2024 by Sandeep Sandhu
I had to transfer money to my brother's account, the staff there started talking without talking, you wire, you do this, you do that, you had to make simple money, that means the staff started talking useless
I recently visited the bank, and the staff's customer service was unsatisfactory. They did not demonstrate proper etiquette or knowledge in how to treat a customer appropriately. The employees lacked professionalism and courtesy, which negatively impacted my overall experience at the bank.
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March 2024 by Red Tie
Customer service is sucksThey tell you wait two minutes then it takes forever somebody take you in
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July 2023 by dan dand
Wells fargo stole money from my account when deployed.
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May 2023 by Jessica Mast
Can’t make change here because I don’t have an account? Lol what? What a stupid $hitty bank. I left WF because they are liars. Tried to get change from a few $20’s for a garage sale and the smug teller told me “I’m not allowed because I don’t have an account”. Literally ridiculous.
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April 2023 by Tatiana B.
I believe Claudia helped me. She was THE most helpful, extremely patient with me. I really recommend going to her for anything you might need help with.
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April 2023 by J. M.
Stupid AF I can't get change at this location because I DoNt HaVe aN aCcOuNt there. You really think I'm bringing in fake $20's or something? I closed my accounts after Wells Fargo stole money and did many other shady things. Now I'm glad I don't have an account there. The teller was smug and acted like I was "less than" because I don't have an account there. Scree you Wells Fargo.
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March 2023 by Mr Guy
They make it extremely difficult to deposit your first check both mobile deposit and the atm (that I walked miles in the cold to get to) rejected a GOVERNMENT disbursement. It really puts off new customers as I have the process of a home sale supposed to go into this account and now I am not confident in Wells Fargo’s ability to do so without having problems.
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August 2022 by Masih Sediqi
The ar telling that their gonna be open at 9 but it’s 9:28 that the ar not open yet
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June 2022 by Edith H.
I would give a zero star if I could. Very unprofessional manager Shaila should find new employment. Honestly I dont know how she became a manager her skills are way off and very unprofessional. Filing a complaint against Wells Fargo this one and others is a waste of time they don't investigate the complaint. Please do your research before banking with them. I wouldn't refer my worst enemy to do business with any Wells Fargo banks especially in and around Sacramento Ca.
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June 2022 by Bahman Poormogaddam
The people who works there are polite, with a good attitude and also very helpful for that reason everytime I have to do with banking, I wentt there.
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March 2022 by carlos garcia
Completely unprofessional. Booked an appointment to start a business account, took the day off of work. Booked the appointment for 12PM with Chris, no one greeted us upon arrival. My bussiness partner and I were sitting there for over 20 minutes with no one from the bank even acknowledgingour existance, I had to get in line and ask whats going on. Only to be told that they were going to be available an hour after my appointment time. Do not waste your time with this branch.
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December 2021 by Casey Sue Douglass
They are not on the same page as others Wells Fargo. Twice I've left there frustrated went to the next closest Wells Fargo was helped within minutes.
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August 2021 by Lilian
They did not allow me to enter without a face mask, I asked them to offer me even for a fee, they said they did not offer, I think it is a horrible attitude towards customers
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July 2021 by Ades Levon B.
Is worth bank ever to go I was there and trying to get the cash from my account Claudia she was helping me and she was so mean she said I can give you the cash because is not available how it shows in my account she said you can use ATM but I can't give you the cash and she said I'm here for fun is not my problem and I ask for manager and she didn't did anything she said yes she is right is b******* I will never go there anymore and I'm gonna complain on her in HR she is not worth getting paid she is not doing her job right and she was not even Wearing name tag zero Service
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July 2021 by Peter Kim
Less people here than other ones
