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June 2024 by Denille Horton
I like your bank but you are not open on Saturday
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June 2024 by Queenie Lu
This branch does not accept mutilated bill. They gave me a piece of paper with instructions how to deal with mutilated bill. I asked isn't it something you guys do here, but nope, they said they are not supposed to do that. So anyways, I left and I called customer service and another branch they said they do accept mutilated bill and told me to bring in so they can examine. I did that, and the bill is fine. They accepted it. It was very quick process at another location.
I thought as long as an entire bill is there and it's real, a bank should accept it? Mine was just ripped in half, like left and right.
It was such an inconvenience. I had to drive another 10mins and delayed my errands, and then hit the traffic time. Well, I guess all branch has their own way of what to do.
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May 2024 by Sediq ullah Reshtin
Very good management ? ? ?
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March 2024 by Jimmie F.
This branch has, at the time of my visit, twenty customers in line, and two window tellers to handle this ever growing queue. And this queue is progressing very slowly. YAWN! Obviously understaffed for servicing the need on a Friday mid-afternoon.
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March 2024 by Kabul Zeba
I was following the big lines to get 8K cash the tellers told we have only $20s bills, I was surprised, what kind of management is this,
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January 2024 by Jorge R.
Very bad service, just 1-2 tellers, I'm switching my bank provider for sure. Don't come to this bank, you'll regret it.
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December 2023 by Emma
Wells Fargo on Arden Way is one of the best, if not the best branch locations in Sacramento. I have been helped by Sonam many times. She is an exceptional banker who goes above and beyond to provide wonderful customer service.
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October 2023 by Ann B.
System down all day to obtain a cashier's check. Extremely rude girl at first desk upon entry, long black hair. To get a cashiers check today I had to open an account at another bank. This is a great way to lose your dwindling customer base. It's one thing to have the system down--its even worse to have a little snot having the first interaction with customers.
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September 2023 by Roman Z.
Really helpful teller. Help me with multiple transactions. Good employees should get a reasonable raise.
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September 2023 by Rick Tracewell
If a Friday afternoon of a holiday weekend isn’t the right time to open more than TWO windows out of EIGHT when there are currently 14 customers in line, what is this branch even open for? Third time I’ve experienced this at this location (I keep thinking it will change). Close it already.
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September 2023 by Denise Hoover
Good bank great service
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August 2023 by Ahmad Javed
Very very poor customer service. The lady, as banker, is very rude and unprofessional.
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July 2023 by sarah Love
I cant reach wellsfargo from where i live.. i cant call them due to my language and they dont answer to emails. Im on a shared account im trying to get off from for years now and wellsfargo ignores every email i write. Its a shame that banks fool us like that and dont give customers any kind of service.
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July 2023 by A OF
The Wells Fargo Call Center is advertised to be located just around the corner from this Bank.Wells Fargo also has some of the most hostile and bigoted employees, while management does little to nothing to prevent or stop it, but in some cases are just as responsible for participating, furthermore, the common tactics used in acts of sabotage are often well known oftenly used covert acts, and retaliation for reporting is a problem. The female employees, Black and White, are the most covert hostile while the black male employees utilize bigotry for sabotage in addition to their hostility, the black guard is no exception but not employed by the company. Bigotry from black employees is a problem because they expect something because they are black instead of being qualified. The black employees utilize common covert tactics and blame the person they sabotage then exclude the person who was subjected to hostility.Management will either deny the existence of the problem or simply allow it to happen or avoid acknowledging the problems.Black employees tend to be significantly more bigoted than other employees.The current litigation against Wells Fargo for bigotry and discrimination against Latinos provides more information on the toxic workplace culture and other openly bigoted employees and practices.
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July 2023 by Erasmo Tinoco Vega
This place is garbage, they don't help you with what you need, just a waste of time
