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August 2024 by Vanessa Bernard
Worst Walgreens pharmacy ever! Can't get a straight answer on automated voice-mail to find out if my RX is ready, and then to speak to a live pharmacist is a nightmare...it drops the call! RX to be filled shouldn't have to take 5 hours from the time the Dr's office faxed the initial prescription to Walgreens! There's something very fishy going on at this pharmacy or all Walgreens pharmacies in general! Maybe that's why my first Walgreens closed for being inefficient and incompetent! And when you come in person to this location, they are really great at ignoring you, not even an acknowledgement or friendly "Hello, I will be with you shortly, " No, you need to be the one to flag them down because they are pretending to work hard, or is it "hardly working?"
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August 2024 by Brett
I do not think they have a pharmacy department, it was just the plan. We cannot get family out of hospital for the third time, because they will not release unless Prescriptions are filled.
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July 2024 by Ehsan Beheshtitabar
Disgraceful service… had an appointment and still had to wait 1.5hr for immunization. The staff are not nice and cannot handle the number of customers they have. Poor management and ridiculous service
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July 2024 by Brianna Hakanson
The pharmacy is the WORST. They take forever to fill prescriptions, then when they are ready, the line to get them takes forever, too. I went to urgent care and they sent over some meds at 10:30 a.m. and said it would be about an hour. An hour came and went, so I rested because of being sick. When I woke up, I still didn't have any notification of it being ready. I finally convinced myself to call at 3:30 (hate the phone) and asked if the clinic sent over the prescription. Lady said yes, there were 2 and they would be ready in half an hour. I waited, no notification (usually get a call/email). Finally went over there at 5:30 and said I'd been waiting all day. The girl said, "we just got it not that long ago" and I said, "I called 2 hours ago and the person said it would be ready in 30 minutes." Then she has the nerve to say, "Who did you talk to? It wasn't me." So what?! And nobody answers the phone saying their name, so how was I to know who I was talking to. Listen, don't gaslight me and lie to my face.
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June 2024 by Howard Burke
Great selection of products and Great customer service
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April 2024 by Kimberly M.
Pharmacy is listed with a lunch break 1:30-2pm on the phone service, and in the store it's listed as 1:30-2:15pm...it's 2:25pm and they said they must be taking a longer lunch break. This is ridiculous. They can't coordinate their schedules in different shifts to cover for their customers? Or at least keep the times they have listed. Rude and not respecting the customers time.
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March 2024 by Mahboob Shams
I would give it less than 1 if there was an option, specifically to the photo department.
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March 2024 by Anna GV
This Walgreens has gone downhill! Very rude cashiers all of them specially the one with all the piercings on her face! She gives bad customer service. What happened to the old cashiers friendly and helpful. Walgreens train your employees or this store is going to go down. I could give you a zero star if I could for the rude cashier with all the piercings in her face! She needs to be trained how to be nice!
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February 2024 by Jonathon C.
Walgreens is mostly a convenience store for me as I use another pharmacy - this store is always stocked, clean, and I have always had exceptional customer service. You can even order on the Walgreens app to pick it up!
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December 2023 by brithanny ramirez
Pharmacy never fails to disappoint. They always find a way to screw something up
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December 2023 by Tommie Walton
It never fails that I have an issue filling rx at this pharmacy. I will get a message saying the process is initiated followed up an hour later that there was an issue and I have to call. When I call I'm told "oh that was a mistake, let me send it through". Such a hassle.Now, I have been attempting to pick up meds for my sick kid since Thurs, today is Saturday. The pharmacy has been closed this whole time. I go into the store to inquire and the sales rep with a face full of piercings was incredibly rude and told me "life happens" and shrugs. Apparently the pharmacist won't be back until Monday, and that's no guarantee. There have been no efforts to call in a back up pharmacist, so if you need your meds you better go somewhere else!
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December 2023 by Tommie W.
It never fails that I have an issue filling rx at this pharmacy. I will get a message saying the process is initiated followed up an hour later that there was an issue and I have to call. When I call I'm told "oh that was a mistake, let me send it through". Such a hassle. Now, I have been attempting to pick up meds for my sick kid since Thurs, today is Saturday. The pharmacy has been closed this whole time. I go into the store to inquire and the sales rep with a face full of piercings was incredibly rude and told me "life happens" and shrugs. Apparently the pharmacist won't be back until Monday, and that's no guarantee. There have been no efforts to call in a back up pharmacist, so if you need your meds you better go somewhere else!
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October 2023 by Mattie Steen
Made an appt, and pharmacist was ready & pleasant. This is a much better location than the West Roseville one, so far.
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October 2023 by Christian Barrett
Excellent staff & customer service!
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September 2023 by Grace F.
I went to Walgreens in Antelope on Watt and Walerga for a flu and Covid vaccine. My appointment was for 11 AM. I had to wait until 11:35 AM. I needed to use the restroom. I was told "There is "no public restroom" . The manager was snarky when I asked to use bathroom, as I had urgency from bladder surgery. He would not let me use it. They must have reduced staff. Others were not happy either.
