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February 2024 by Marie P.
I have been coming to this store for over 7 years. Candy and Phil use to be managers and were the absolute best. I'm so happy to know that the continued excellent service is still going with the Trevor and Taylor. Trevor goes above and beyond to help the customer and Taylor is outstanding. The entire staff actually is amazing, they help each other out like a real team should. I always feel a warm welcome here. No other Verizon is like this one and I will continue to bring my business. Thanks Trevor & the team . Marie
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February 2024 by Rachel Beltran
George at Verizon on florin rd. Customer service representative was an amazing listener to what I needed accomplished without wasting my time and I received a customer discount for a item for my device phone ?. He apologized for the waiting time. He carries excellent customer service conversation and there was never an awkward experience which makes me want to come back and chat as if we established a bond. Thank you for going above and beyond George !
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February 2024 by Armando M.
Dont waste your Time Here! First of all, this place doesn't deserve to even get a star on yelp, due to the lack of knowledge and their way about just getting there pursuit of money, not even invested in the customer Service. Walked in to get Internet for home got the plan without any descriptions of how to install was told to look at YouTube with an email receipt with no instructions. Go back the next day they tested, but forget to give me my power cord. Gotta be the worst experience for a simple router. Five years with this carrier in the worst I seen !
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January 2024 by Evangelinaayb
I came in with my husband to see our options for a new phone for him. We were eligible for a new phone that he instantly fell in love with. George and the other associate there were extremely helpful and took care of us with great customer service and compassion for what we needed and what we were looking for. We are so happy we switched to Verizon!
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December 2023 by Good Evening
Customer service is excellent here. They know how to communicate and clarify what is best for your needs.
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December 2023 by Charles “Chalice” Evanson
Customer service is excellent here. They know how to communicate and clarify what is best for your needs.
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December 2023 by Julio Zarazua
Stefen did a great job today helping me. He did more than just selling me a phone, he worked through his lunch to transfer and copy data from old devices.
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December 2023 by Anna Do
I couldn’t be happier with the services at this place. George was the person that helped me. He was very professional, knowledgeable and excellent customer service!
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November 2023 by Nano Cuevas
George Trevor and Taylor are always kind and helpful to our family every time we go in. They always look for ways to save us money. I appreciate great customer service. You don't get that much anymore.
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November 2023 by Daniel Ognevchuk
Taylor did an awesome job on our Business account, took the time to make sure we were put on same plans that we were on. Very happy with work, and our company associates will be sent here for future upgrades
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November 2023 by Praveen Kumar
I had a less than satisfactory experience at this Verizon store when attempting to return the 5G Home internet device. Despite being assured by Verizon that I could return the device to a local store within 30 days if unsatisfied, this particular location declined to accept the return. This discrepancy has left me disappointed and inconvenienced, as it contradicts the information provided by Verizon's customer service.
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November 2023 by Ryan Flores
S/O my guy Taylor hooked up my new iPhone 15 quick made the process easy n helped me upgrade my super cracked 12!! Thanks brother
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November 2023 by Naomi A
Stephon and Trevor were awesome. Sending all my colleagues and clients to Verizon for business accounts!
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October 2023 by Kimberly
Paul was super helpful and they got us new phones right away while trying to help us get them set up and get going
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October 2023 by Jessica Uhde
Oh my gosh, I just had the best most incredible experience at Verizon! George was the man that helped me and he was so knowledgeable about phones (and cases and screen protectors and plans) and all of the above! He made me feel super comfortable, and he took the time to answer all of my questions about my plan and about my new iPhone 15. He even took the time to show me some really cool features that my new iPhone has. I was especially grateful when he put my brand new screen protector on for me and even put the camera lens protect on as well as the new case!!! I left the store feeling an incredible amount of relief because I was nervous about getting a new phone and now I am so glad that I did it! Thank you, George, for helping me get my dream phone today and making my experience so quick and easy! I’M SOOOOOO HAPPY!
