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August 2024 by IMI Sausalito
Staff was friendly and courteous.
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August 2024 by Timo Sheard
Have had my mail stolen multiple times by the Post office carriers, if you try to file a complaint they stick up for each other and brush it under the table, the post office is so crooked nowadays, if you get a Birthday card they will open it, steal the money out, re-tape it, and still deliver it. That’s just the beginning… I added two photos of them re-taping my mail with clear tape after they opened it
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August 2024 by Marii Murguiia
Horrible service. 90% off the staff is so rude and condescending. They forget that we are paying customers. The manager Chetty needs training on empathy and compassion, he is rude and condescending and rather than providing a resolution he escalated the situation. I’m filing a formal complaint against him as he is clearly just an employee who is unhappy with his job.
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August 2024 by Beth M.
The absolute failure of this post office is remarkable. Mail that's placed on hold is delivered, but not to me, while the hold is in place. RX meds disappear or are sent back to the company without ever being delivered. Packages and mail regularly go missing. All this and informed delivery that's never accurate compared to what's placed in the mailbox. Month by month, years on end it only gets worse.
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July 2024 by Alfonso Gonzalez
The line out the door and only one person at the counter....
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July 2024 by Dorothy Medley
Not enough staff for a quick visit if you use counter service.
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July 2024 by My Singing monster song
I have rented PO Box in many places and have been renting the Box at this location for the last 3 years.
In that 3 years, they have lost my mails dozens of times, specially when I get big packages. The Indian man blames me for not renting a bigger box. BEWARE folks, do not rent box here.
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May 2024 by Hazel Love
Lost my package and tried to say it was delivered but on the tracking number it never said delivered supervisor lied she said the carrier delivered it he just forgot to scan it which doesn’t make sense because why would he forget to scan a package, then said the package isn’t insured so if it is lost you’ll have to contact the sender so unprofessional.
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March 2024 by Sincere Prosperous
Don’t answer phone , Don’t deliver packages correctly. The guy at the window tried to close window on me .
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March 2024 by Lucia Reyes
I find the staff here to be so gracious and very productive. They always greet me with a smile and seem to all work well with each other. Absolutely seem understaffed, but I don’t knock this hard working team for that.
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February 2024 by Ken C
Used to be a decent location now every time I go there’s a long line extending to the P.O. Box area and recently the machine has been broken. So frustrating??
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January 2024 by riski gost
Refuse to answer their phone.
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January 2024 by Contessa Dorsey
Not sure about the other reviews but this was one of the fastest trips to USPS I've had in a long time. The staff was super friendly, even with each other, which makes for a good work environment. They were efficient and very helpful. If I''m in the area again, this is where I'll go.
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January 2024 by A L
No postage stamps in stock. At.the.post office. Annoying and inconvenient.
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January 2024 by David
They are lazy and they don't smile and they loose a lot of my mail I can not rely on the USPS nomore the days I guess is gone
