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March 2024 by Daniel Hanna
Staff are always friendly and helpful.
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March 2024 by Larry Chacon
Dan Simpson gave me the best Customer Service I have ever seen in a long time.UPS is getting all my business.
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March 2024 by khaja ahmed
Very great customer service, very reliable, very helpful, always when I go there quick in and out. I always recommend to go UPS store and use these services
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March 2024 by Linda Rodriguez
This UPS STORE is convenient fast enough associates. Yes I like
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March 2024 by Javier vargas
Great Customer service
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March 2024 by Walter Diaz
The people who work here are always friendly and motivated to help you when you dont know what youre doing
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February 2024 by RICHARD
"WORST CUSTOMER SERVICE" at this Calvine Rd. location from Scott. I stopped by to drop off a package today and Scott advised that the tape on the package is not acceptable and tried to up sell me the UPS store tape. I advised him that i have dropped off packages at this location before with same packing tape with no issues. Scott said "your package will not make it to the location." I was like "What?" I was confused on why he would say that. He refused to take my package. I asked for the manager and Scott said"I am the manager". I told him "I'm not satisfied with the customer service he had given." Scott did nothing so I left.I drove to a different UPS Store locations and dropped off my package with no problems. No issue at all.To whom it may concern, please re-train your manager(s) on customer service at the Calvine Rd, Sacramento location.
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January 2024 by Linda Ligons-West
Employees are always super helpful!
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December 2023 by Minstrel Ugo
Their service was good, the lady was helpful, but I could not get what I wanted.
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December 2023 by L Turner
BUYER BEWARE---At Amizon's direction, I went to return an Amizon purchase delivered in a plastic bag damaged and pilfridged yet delivered by UPS.I had a similar horrible experience as i was forced to purchase tape at $6, the emai lable at $3, printing chg for the lable at $.50 and tax at $.41 for a total of $10.01 for a $30 Amizon item (33% added cost).For the business to be affiliated with UPS and the claim it is independent and do not have any responsibility for returns is a scam by both UPS and this shop. I will report thesame to Amizon in hopes it may influence them withholding future contracts with all UPS stores.
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October 2023 by Robyn Jimenez
You can self-scan and drop off packages here so you don't have to wait in line. They had three staff working the counter, which is great. They were low on some packaging supplies when I went, but they were friendly about it.
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September 2023 by Sandra Morton
Siah is a very respectful and caring young man!!! He was courteous and very helpful!!! You need more employees like him!!! Thank you for hiring Siah!!! And for all your services at UPS!!! Sandra Morton
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August 2023 by Tricia Abbey
This location is open later than all others and they provide excellent service. Very helpful. Walked me through the new self service process for Amazon returns. Been here many times and will be back. Convenient right off the freeway!
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August 2023 by Estelita Cooper
Very knowledgeable Siah n very helpful to all customers. He is very nice respectable employee. He needs to get promoted n trained best employees like him.
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August 2023 by matt shin
Just stopped by to do a return. The guy told me to buy my own tape from him. When it was drop off no box or packaging. So I brought merchandise the box anyway. Said he couldn’t tape it for me because UPS DOES NOT SUPPLY TAPE FOR THEM. Cheap A$$ company
