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August 2024 by Frances Messier-Reece
I always get help from workers the older workers give over and above help
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August 2024 by Sandy Bressler
Every visit is consistently as expected, customers treated with respect, staff friendly and focused on personal service, some basic supplies available but also Notary and the Amazon return box is still easy to use after some training.
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August 2024 by Viviana Gutierrez
Today was my first time at this location. I went there to return an Amazon order and I have no idea what to do, and the employee Jed helps me, he was so nice and polite, I wish there’s more people like him, he deserves a salary increase! ?. Best customer service ever.
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August 2024 by Lynn Drum
Great service. Outgoing knowledgeable, and professional and close to my home. Jed is always very helpful.
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August 2024 by J R
Completed an Amazon return here. The younger gentleman greeted me and informed me on how the process usually goes. Even complemented my sweet truckers hat. Overall I'd 100% recommend this ups store. In and out in under a minute.
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August 2024 by Carol Ford
Jed was fantastic! When I arrived at the store, he was in the middle of providing notary services to a very nice young family. There seemed to be some technical difficulties going on, but Jed remained calm, collected and exceedingly patient. While continuing to provide the notary service, he made sure to acknowledge my presence and assure me he would be with me soon. Even as the line grew longer, Jed never lost his cool, greeted everyone, and thanked them for their patience. He was the only customer service agent there, and he handled the crowd with expertise and friendliness. If I lived in Sacramento, I would definitely continue to patronize that UPS store. You are lucky to have an employee of Jed's caliber.
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August 2024 by Ahmad Shah Samim
The ups is super easy and convenient for dialy shipping. I went to different locations all of the staff is super friendly and very helpful keep up the good job guys.
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August 2024 by Cameron Bess
Jed has amazing customer service and was so helpful to us this morning and very kind to my daughters when my wife and I came in for notary services. I am highly grateful for his patience and kindness while assisting us. Thanks Jed!
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July 2024 by Jada P
As a long-time customer at this UPS store and a familiar face to Jed, the owner, I’ve always had positive experiences with the staff. However, on 7/17/24 at around 4:55 pm, I encountered a rude employee who was unhelpful from the moment I walked in. After making me wait for 15 minutes, he refused to notarize my paperwork, claiming he wasn’t able to mentioning that his inability to notarize the documents could potentially jeopardize his job. An directed me to another store on Watt Avenue. I had no issues getting my documents notarized there. This experience was both disappointing and unprofessional, and I will not be returning to the El Camino store ever again . If I could, I would give this place zero stars due to the poor service I received today!
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July 2024 by Geri Suliman
Fast, professional & efficient.. Also super helpful
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July 2024 by randy hayton
UPS is fast, and efficient. The people that work there are always friendly, and helpful. The time that I have to spend in the store is minimal. I love UPS.
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July 2024 by joseph torrez
Gabriel was friendly professional and helpful. I was in and out in less than 5 minutes.
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July 2024 by Ned Bilkic
Fast and friendly service
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July 2024 by Tanya Gianni
The staff is always very polite and helpful. Excellent customer service. Jed helped me today and I was in and out very quickly.
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June 2024 by Kathy Sowers
Staff is always welcoming, friendly and helpful with every need at this store. I always appreciate their customer service.