-
August 2024 by Vivian Song
They are open til 6:30 but they stop doing live scans at 5. Maybe they should just close at 5… Not helpful at all.
-
July 2024 by W Suprena
Instead of owning up to the owners wrong doing she has decided to get my google review removed. It is said in 2024 there are some people who still believe in discrimination. Once again I would like to leave my review of my experience at this location. Do not ship here owner of store the owner is a very unpleasant women and is discriminatory. I sent a package there for my business flew in town from Los Angeles. I PAID for it to held at her access point she signed for it when we came in to pick it up she refused to give us the package and LIED and said it was sent back to sender. WE DROVE 30 min all the way to the ups customer center and was told by ups her business was liable if they did not release the package. we came back with evidence it was delivered and pointed out that she has helpful to everyone but us! She was obviously being discriminatory and treating us different due to our skin color. She refused to help and look for the package once I threated to take legal action the package magically appeared. This is a first time in a while I truly felt racism its very sad there are some people still like this.
-
June 2024 by Gary Incaudo
We use this store almost daily and have done so for years. The staff is, and always has been, amazingly friendly and efficient. I can’t imagine anything better. My compliments.
-
June 2024 by Amjad Karzoun
The Service Member who did my Fingerprint scan and return was super friendly and open about the whole process and how it works! Would highly recommend this store for good customer service.
-
May 2024 by Philip Muniz
The courtesy of employee was above and beyond the service was fast and professional
-
March 2024 by David Stager
Came in Saturday morning for passport photos. Staff were super efficient and great with my two kids.
-
March 2024 by Lori Nagler
I was helped by the franchisee, Jennifer, for fingerprinting needs. She was helpful and knowledgeable and incredibly patient as we were having struggles with the system. She maintained her genuine, friendly demeanor while troubleshooting and multitasking with the other customers who had questions. I never felt rushed or a burden during this interaction.
She shared with me she’s been in the same location for 35 years. Not surprising, considering the service I received.
-
March 2024 by M B
I have consistently been very satisfied with the service and have been going here for several years. Staff are consistently friendly, professional, and helpful. I’m in and out, and even when busy such as over the holidays, staff work very efficiently and the wait is not long. Kudos to the owner and staff.
-
February 2024 by Melody B
I have consistently been very satisfied with the service and have been going here for several years. Staff are consistently friendly, professional, and helpful. I’m in and out, and even when busy such as over the holidays, staff work very efficiently and the wait is not long. Kudos to the owner and staff.
-
February 2024 by cheetah
Fast, easy, not far away
-
February 2024 by Elicia Bramlett
The customer service is non existent i have never been treated so poorly.staff was disrespectful and short.
-
December 2023 by X X
Excellent
-
December 2023 by Gary Reiner
Great services, excellent customer assistance! ?
-
September 2023 by M D
Unpleasant and unhelpful.
Parking is awful.
-
September 2023 by Jolynn Mason
Really disappointed in the service from the owner. I dropped off a package on a Thursday and paid $25 extra to have it shipped 2nd day air so that it was delivered on Saturday. However, it was not delivered until Tuesday, a full 3 days late. When I went in to inquire about a refund, having wasted $25 for an expedited delivery that never happened, my request was denied by the owner. I can't imagine a business model that allows for customers to pay for services that are never completed, but apparently that is the practice of this owner. The young man who helped me (he spoke to the owner on the phone and was very apologetic to me) was lovely and the only reason I am giving this transaction a star.