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October 2023 by CaroleAnne Venturelli
I was very happy yesterday (Oct. 9, 2023) when Bill from Elk Grove Computer Services got my computer repaired in record time. The amazing part is, my computer is OLD, but he was able to find the part to get the job done and everything is working great. I highly recommend this company for any computer repairs you might need. THANKS BILL, you made my day! CaroleAnne V.
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August 2023 by Tonja C.
Never a disappointment. Always kind. Computer broke and I need to have it ON A RIGHT NOW type of basis... Rasheed always works miracles... thank you.
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July 2023 by Carrie Ballard (Golden Years)
Best service I’ve ever received from a computer repair service. Bill was amazing. He provided me with a computer that exceeded my expectations. I definitely recommend his services! He is fair with his rates, provides superior service and products. Thank you Elk Grove Computer Services for making me a long time customer.
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June 2023 by Juan Rosas
The most rudest person ever, my son was just trying to help and he got mad and told him to shut up and let him do his work. Not what the reviews say about this Bill guy. I will recommend going somewhere else please for your own sake. Negative 5 starts.
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April 2023 by Dan A.
This is one of the best places for all kinds of great electronic stuff. I have a hard time keeping my hands in my pockets.
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March 2023 by Victor Perez
My touch screen laptop was pretty much unusable because of a damaged LED screen. I talked to Bill and he asked me to come in so he could take a look at it. It took him 5 minutes to figure out what was wrong with it and how much it would cost to fix it. He ordered the part I needed and within a day of him getting it my laptop was fixed and as good as new! I had high expectations and Bill exceeded them all for less than half the price I would have paid for his services. I’d recommend Elk Grove Computer Services to anyone and I’ll definitely be back if I have any more computer troubles.
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February 2023 by Robin Askew
This was a great place to get my son’s laptop repaired, and the owner Bill knew what he was doing to repair the problem. He was knowledgeable, gave me great service, and was reasonably priced. I will definitely bring him any of my computer issues in the future. Thank you Bill.
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February 2023 by Rebecca Ronk
If there were ten stars I would give them as a review. Bill is a hard working, honest man and he does exactly what needs to be done, keeping you informed along the way. He’s more reasonable in his pricing than any big service company, and I highly recommend him for your computer needs!
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December 2022 by Intuitively speaking
They copied my hard drive as a “back up” due to forgetting my password to access my computer.Allegedly he gave my information on my computer to a third party. Then personal information was repeated to the public. Learning this information , went to the store , all of a sudden the store was immediately shut down and emtiped.Dishonest !
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November 2022 by Julie Demetroulas
Before I trashed an older laptop, I decided to try my last option and called Elk Grove Computer Services. Bill said to bring it in and he would take a look at it for no charge. After he looked at it, he quoted me the most reasonable price for a new hard drive with windows 10 loaded. He said it would take about a week so I left it. 24 hours later he called and said it was ready! To my delight I now have what I consider a brand new laptop. I’m the winner!!! Thank you Bill!
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November 2022 by Victoria Schwimley
This gentleman provides great service. A couple things to point out. Call before you go to make an appointment. This gentleman works alone and isn't always in the office. Don't be influenced by the building I pulled up to this nice building and immediately thought he was too expensive. He rents space within an office, and the staff that run that office are extremely nice and helpful. I brought my laptop in because it wouldn't turn on. He fixed it quickly-more quickly than I expected for a very reasonable price. Two days later, it wouldn't start again. I contacted him and he told me to bring it in right away. He had it fixed again within a few hours and explained to me precisely what had gone wrong. He did not charge for the second repair, and it's running great.
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November 2022 by lena freudenthal
I received exceptional service when I had the dreaded hard drive fail! And I was on a very tight work project deadline. Not only did I receive great service he was also able to expedite the work and I got my computer back three days early. I would also like to add I received a great price as well as updates on my computer and he was actually able to retrieve everything I needed from my old hard drive. So grateful to have local businesses that support the community
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October 2022 by Cathy S.
Store hours on Google say open 11 am get there before noon it's closed and no one answered the phone .Update your store hours
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August 2022 by Waheed Rahimi
Unprofessional! They are not responding the phone calls nor they are open/close, as it shows their timing on the Google map. It took them a month for just ordering a display back cover for my laptop, and at the end they simply said: “Sorry we can’t replace it”. Never pay them in advance for any item, otherwise they will keep you as a hostage and promising, but not delivering the service on time.
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August 2022 by Mike Bradshaw
Great services, hard to find place like this anymore.
