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May 2024 by Straallsen Corp
I'd give zero star if possible. Do not come to this shop, they do not know how to fix car, destroyed my car's compressor and I ended up paying $2000 out of my own pocket to pay for replacement. Initially I went there to replace a simple thermostat for Toyota Prius, the car was dropped off without any issues and when I received the car back, I ended up with Hybrid battery issue and my AC stop working. BJ the shop owner avoided any responsibility. Frustrated, I went to Toyota dealer for diagnostic and found out that when thermostat was replaced, the coolant water drip on the compressor plug. The dealer suspected that this shop unplug the compressor cable to gain more room to work but didn't understand that compressor plug has to be covered / protected from any coolant. I went back to the shop to ask for their accountability, they refused it. They agreed to return the service charge after long discussion but it's barely enough to pay for dealer diagnostic and not to mention paying for compressor replacement. Please save yourself time, money and avoid this shop. There are many other negative reviews in yelp with detailed explanation. I can relate my experience to those reviews.
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January 2024 by Stephanie Christensen
Knowledgeable and helpful answered all our questions. Good service personnel...
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December 2023 by Mariachi Mexcali de Sacramento
Regular
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September 2023 by Ashnil Singh
Best auto repair shop.
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September 2023 by Junior Ghost Sousa
Excellent work and good prices
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September 2023 by Veronica Haley
I had a great experience they fixed my 2011 Lexus.i have no complaintsService: Auto maintenance
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June 2023 by TM PH
When I called in to have an alignment done on 2005 Honda Odyssey they quoted a lower price but when I brought it in and used my Costco discount they charged a $50 difference. Also it didn't help to inform me the car was done and ready to go. One time and the last time.
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February 2023 by Michio Negron
Just moved up to Northern California didn’t know any mechanics I got plugged with Japanese motors through a friend there is a price but so far the service has been great
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September 2022 by Mitch Hagelberg
These guys are some of the most honest, straight forward mechanics I have ever dealt with ever. They do things the right way and use quality parts
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September 2022 by Mecca Lee
Honest fairly priced business. I only take my cars here because I know that I will get direct service with no bullsh*t.
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September 2022 by Jacob Modellas
Quick fix.
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August 2022 by Sukhraj S.
Bj the best he knows what's he doing and most of mechanics very knowledgeable bj , Jim definitely very good at finding the cause I am going there last 5 years until now no complaints Front office people very helpful and they respect their customer and service a business should be giving to their customers
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July 2022 by Leona Stewart
After buying a lemon at United Stars Motors in south sac, I brought my vehicle here to have major work done. The staff was friendly throughout the whole process and they were also very transparent about what was going on with the vehicle. I was nervous because I had already been dealing with the stress from that used car lot. But it has been about two months since I've had this work done at this mechanic and now the car is fine. I can't say if they're over priced because my particular repair was an expensive job. But based on the customer service I received, I can imagine that they would be willing to have that discussion with anyone who visits them.Services: Auto engine diagnostic
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July 2022 by Candace Hewitt
They didn't even answer the phone ? ?! I called twice morning and afternoon.
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March 2022 by Mecca Howard
Honest fairly priced business. I only take my cars here because I know that I will get direct service with no bullsh*t.
