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November 2023 by Sunny H
ZERO STARS. DO NOT GO HERE SCAMMERS, CON ARTISTS, WILL TAKE ADVANTAGE OF WOMEN AND INSURANCE CLAIMS. WILL TRY TO KEEP YOUR CAR!Had to show up with my partner and call the police to try to get our car back after insurance paid them out over $3,600. They never did the repairs I came in for. Had a broken window and needed a new cover for my ignition under the steering wheel. They racked up a list that they made up of things to fix, after keep the car for 40+ days went in today and there was still glass all over the car, the manger lied several times straight to our faces even though we have proof of EVERYTHING. we had to call the police in order for them to release our car that still has a broken window. DO NOT GO HERE THEY WILL STEAL YOUR MONEY AND TIME. DO NOT GO HERE. We even met with another costumer who went on record for us explaining how his car had also been there over a month for a small repair and that they gave him an estimate of 7 days. This place scams people. It was truly heartbreaking as this is our only means of transportation. DO NOT GIVE THEM YOUR MONEY.
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November 2023 by ashante lott
Took my Hyundai here after it was damaged during an attempted car theft. Took about a month to get the work completed due to parts being back ordered. They texted me with weekly updates, yet when I called and spoke to two different ppl I was provided with conflicting information. I spoke with the receptionist one day and she said they received all the parts that afternoon and would contact me the next day to see where they stand. I didn’t hear anything so i gave a call back and spoke to Jacob who said they were waiting on some bolts to come in and for a vendor to come out and complete some work. Very vague and im convinced this was just something to say to get me off the phone quickly.When i got my car back i drove off and realized the window was not tinted as i discussed with the two men while we did a walk around my vehicle. They said a vendor would come out or they would send it to be tinted. They failed to do so, yet they did arrange and pay for me to take it to be tinted. I just really don’t appreciate using my time and gas to get something done that I was ensured would have been completed during the weeks my car sat waiting for parts.Service: Electrical
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April 2023 by A O
Very friendly staff with amazing customer service! Jacob went above and beyond to ensure that my car was repaired the day that I went to drop it off. I HIGHLY recommend this place. They are very professional and left my car looking new.
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April 2023 by Araceli O.
Very friendly staff with amazing customer service!The manager made sure that all my concerns were addressed and was very kind and patient. Jacob went above and beyond to ensure that my car was repaired the same day that I went to drop it off. I HIGHLY recommend this place. They are very professional and left my car looking new. They will do everything to help you out!
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March 2023 by Pharaoh
I highly recommend this shop for any auto body repair and paint, very informative about the process and delivered earlier than the estimated return date.
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February 2023 by Hannah K.
If I could give them 100 stars I would! Everyone in the office was amazing & was always on top of sending me updates about the state my car was in. They went above and beyond and were able to help with everything needed. Very personable and understanding! I'm extremely satisfied with the service and work done here at Service King!
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January 2023 by Mae Hu
It’s the couple of days before new year that my car damaged. I told service King if I can use the car in the new year. Service King called me to pick up my car only one day for fixed. I can’t believe it was so quickly. Service King just do what the customer expected. Thank you!Service: Painting
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December 2022 by Tyler Dudoit
Everyone was super friendly and informative. I had an appeared that somebody hit my rear bumper while the car was parked in a parking lot. They were able to fix the bumper as if it was brand new like nothing ever happened and provided regular updates which I was appreciative for. Really made it feel like the customer comes first and you’re able to see that with their work and communication. I have and will continue to recommend service Kings to friends and family and anyone else that’s gone through the similar situation. The whole process was easy and simple.Service: Body & Trim
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December 2022 by Kristen Chapman
Not very good customer service. They're nearly impossible to contact by phone and they were unwilling to compromise with me on a pick up time. I've been to better shops.
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October 2022 by John J. Park
I scheduled an appointment with them to fix my car. However, they called me a few days later saying everything is all set up and fine and then called me the next day saying that it’s not and that I need to reschedule because I’m with GEICO. This kind of unprofessional waffling back-and-forth made me not trust them with my car. I decided to go with another company who is on top of their business.
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September 2022 by Michael P Pederson
I I was very pleased with the service. The initial appraisal everything was explained thoroughly and then I guess every day language so that I understood what was being done and why. After that as the work progressed and hidden damage was uncovered I was notified almost immediately I think. And when the automobile repairs Completed I received notification and was given an opportunity to look at the work that had been done and signed the papers and took my car happily awayServices: Body & Trim
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June 2022 by Andrea Shook
Brought my Mercedes in for a door dent and was so pleased with everything! Got a better price than Kniesel's downtown where I previously had work done. Called on Friday, brought my car in Monday, and it was done that Friday. Kniesel's was booked out 2 months! Every employee was pleasant, responsive, and Will,the Service Coordinator, buffed out a few scratches as well for me. If needed, I will definitely be a return customer!Services: Body & Trim
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June 2022 by Bonnie Sengchareune
I had my truck there for a minor scratch and broken window and I haven't got my truck back yet. It's over a month already. They took my truck apart and can't put it back together because they can't find a part for it. Worst service.
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May 2022 by Chris Voight
Had some front end repairs done there a few years ago on my 2016 Land Cruiser. Front fog lamp went cockeyed recently for whatever reason. Didn't hit anything, but regardless, needed to be fixed. Wil took it in for half a day and his guys fixed it no charge. Pretty awesome considering the initial repair was YEARS ago. Gives real meaning to Wil saying he wants happy customers. Highly recommend these guys for any autobody work you need done.Service: Body & Trim
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March 2022 by Unique P.
No complaints at all did a very good job on my car great communication just great all around. Will Argo was very good on communicating very good customer service highly recommend!
