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September 2024 by Zac Martiniano
Best service around, always polite and works quickly. Can't beat the prices for the great service. Thank you for taking care of my vehicles for years!! Many more to come.
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September 2024 by The Truth
They tried it‼️ They are about to go viral for all the wrong reasons ‼️ they gave me scuffed up used tires after I paid $528.73 for some Pirelli P4’s and put one of my tires on backwards ‼️‼️‼️ NEVER AGAIN ‼️‼️‼️ I bet you I won’t stop until this is resolved ‼️‼️‼️I’m ANGRY ?
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December 2023 by Val Kimpel
I had a lug nut that was so tight that I was going to be sent out to another shop. The determination of the person who was working on it, paid off. He finally got it off and I was able to leave with all tires replaced. This was done within an hour. I was happy with everything they did.
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December 2023 by Chris S.
The return line feels like you're waiting at the DMV. DO NOT buy anything unless you are 100% sure you are going to keep it. One time I waited over 20 minutes while they were helping just one client during that time in returning all the items on his receipt (must been 30+) and re-purchasing it all. When we asked, if there's someone else that can help their supervisor gave us this angry look and ignored us. This is generally how all the return experiences are here.
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November 2023 by Dave G.
The new crew they have in the kitchen are bad the way that the guy through the pizza up there and you can see in the photo that it squishing the pizza then they have napkins on the floor and they were standing around just talking while the line was long and no one was doing anything at least the old crew that was in the kitchen, would get the line down anddidn't have attitude and if I could give no stars, I would seems like Sam's Club is going downhill. Don't go here.
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November 2023 by David L.
We got a free year to try them. I use to have a membership so many years ago but i switched to Costco. It isn't too far away and they have totally different things than Costco, which is nice since I have both membership.I tried there equivalent to a Tomahawk and it wasn't that bad, almost the quality of Costco. the price was pretty good. Lots of clothing and toys for the holiday season. It is part of Walmart so you can see all of their brands that they carry in this store. The checkout is really different. People are waiting in long lines to get a cashier which is what I do at Costco. However since the lines are so long for the holidays. I decided to try the self check outs. They are better than the Costco ones that clump them all in 2 rows. Here they have them with their own stand . There are I think 6 or 8 of them and people don't seem to use them. I use them here all the time. If you have to buy alcohol or cold medicine then the checker has to input a code so you will have to wait for a free one. We will see later if I want to keep the Sam membership.
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October 2023 by Diane S.
Besides the great deals you find here and there and decent prices for everyday essentials and certain food items, it's fine. However, their food court is ridiculous! One thing must always be broken, if not soda machine, then soft serve or icee machine. It's silly how you are required to scan your membership just to buy food court items also, like seriously? Service is always SO SLOW at the food court! Need better and faster service! We waited in line for over 15 minutes only to be told hot dogs were out and soda machine was broken, at least put up a sign! Come on management get it together!
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September 2023 by Rachel K.
We've stopped at this Sam's many times and there are certain things we like to get from Sam's vs Costco. Some examples are their wings (that tend to be bigger), heavy whipping cream (which they sell in smaller containers with a longer shelf life), and their chips and snacks. Of course we always find fun things and if we spot a deal we'll take advantage of it.Our experiences at the store have always been good and the staff on multiple occasions have been friendly and made us feel welcome as shoppers.My last visit I stopped by the gas station here and had the worst time. There's always a line of people so you feel the pressure to get in and out quickly and efficiently. Usually my husband will do the gas, but this visit I was on my own and he warned me sometimes it takes a couple swipes for the card to register. That was an understatement. I swiped the card more than ten times (the way it showed on the display) with it not registering and then started trying other ways, I turned it around, flipped it upside down... it would not work. I pulled out, very frustrated and called my husband who said the reader is just finicky.Round two, I looped back around and tried again, this time I was determined. Fifteen or so swipes in FINALLY! It registered! I didn't do a thing different but I guess their cards or their machines are just not compatible. I gassed up and have vowed to never get gas at Sam's again, I'll let my husband deal with it.
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June 2023 by Amber V.
My rating is more like 3.5 but I'm giving them the benefit of the doubt. This Sam's is the closest one to me and so I frequent here often. Some things I've noticed. The first of the month I recommend coming during the weekdays around midday. If you come on a weekend it's a nightmare. Their gas is always at least a penny cheaper than Costco. Their food court is smaller than others and the line can wrap around the backend of the store so I highly recommend using the scan and go option on their app. You order food from your phone and go straight to pick up. No crazy long lines. Their credit card is pretty legit too, between the cash back percentages and no APR. Staff must have changed a lot cause I've had really pleasant experiences versus some of these other reviews. I also love that they have premade sushi! It makes perfect lunches for the kids and myself. Some downsides....their gas station can be really packed and sometimes pumps are closed off. Today the entire gas station was closed for an inspection. While the store is mostly clean the bathrooms are often not. They do not have an optical area here only hearing aids and pharmacy. And the one that really bums me out is there specialty meats and cheeses. They are really lacking when it comes to selection compared to Costco. Overall since it's literally 5 minutes from my house, I'll continue coming here with just the occasional trip to Costco for my cheeses.
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May 2023 by Marie G.
I ordered groceries today via InstaCart from Sam's. What I did not realize is that a package of tomatoes on the vine is three times the size of the package at a regular grocery store. The same for a package of asparagus- for under $8, I got a package of beautiful asparagus large enough to feed a family! Needless to say, I did a lot of meal prepping today! I used Ina Garten's recipe for oven roasted asparagus. I also wanted baby carrots to put into snack baggies for lunch and ended up receiving a giant bag- so I divided them into the snack baggies and have them ready to go in my veggie drawer. The same with the celery stalks- ready for controlled snacking...but wow, this was not what I had planned on doing today but I save a boat load of money!
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May 2023 by Shelby G.
Good experience at the gas tank, gas prices comparable to Costco. Easier to get into and less lines for the fuel station at Sam's.The store reminds me of a glorified Walmart; I believe they are sister companies. Lots of bane brand snacks, goodies, candy and other food items. Low selection of clothing. Great selection of jewelry with created stones, some real stones and high end purses. I need to go back to check it out during the week, when there is not so many people. It was overwhelming to shop on a weekend. I purchased a membership midday on a Saturday, the wait was about 30 minutes as returns and member services are all in the same area. There were only two employees on the member service area, not enough for a Saturday, likely a very busy day.I'll try again the update my review.
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March 2023 by Ryan Jones
great prices and employees are always helpful ?
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March 2023 by j3rmy916
I Called for an appointment for tire installation. Then I came to my appointment to only to be told they don’t install tires not bought there. That would be nice to know over the phone.
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January 2023 by Aneida R.
One of the few Sam's club locations in the sacramento area. This location is not very crowded and always well stocked. The gas station is always decent as far as lines are concerned. Service is friendly and the food court is good too.
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December 2022 by Antionette J.
I didn't appreciate the fact that I paid $150 for a membership just to be addressed as "card" ... there was no "hello" or "how are you doing .. That would have been nice after my long day of work... off Consumnes..
