Raley's in Natomas has been serving the community since December 11, 2002. Customers appreciate the friendly and helpful staff, with some noting excellent customer service from employees at the deli and bakery. The deli staff, such as Brandon, are praised for their well-mannered and engaging service, and the bakery team, including Vincent, is highlighted for helping customers find the perfect birthday cake and offering design suggestions. The store is described as clean, well-stocked, and easy to shop in, with many items on sale. Customers also value the store's good selection of groceries and quality products. The front staff, like Gabriel, are recognized for going above and beyond to save items like rotisserie chicken, and the call center staff are appreciated for helping retrieve reward dollars. However, some customers mention areas for improvement, such as long lines at the booze lane during busy times and the need for simpler, less time-consuming savings and rewards processes on the website or app. Overall, Raley's is considered a favorite local grocery store with friendly staff and a good shopping experience.
This store desperately needs a quick check, just stood in line 30 min for ooooone item and it was a hard seltzer so couldn’t use self check. A little frustrating to say the least
October 2024
Good customer service. Including lottery service. Fresh veggie.
August 2024
Brandon in the Deli has great customer service!! Kept a conversation going as he prepared our sandwich, well mannered! The sandwiches were well presented and definitely delicious!!
