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June 2020 by Kelly Parker
The staff has been a godsend over the years,we would never go anywhere else! Sui. has been nothing but helpful!☺
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May 2020 by Dylan Dickerson
Pharmacist Sui needs to get a grip on her awful attitude when dealing with customers and get a grasp of HIPAA regulations. She should not be managing any pharmacy until she learns how to manage herself. I have contacted the board and will be following up with corporate.
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May 2020 by Summer S.
Raley's managers please enforce the customers to wait 6 feet when checking out in the aisle until the shopper has paid their bill in the checkout aisle manned by personnel. This is a health pandemic and Safeway checkers will tell unruly people who don't care about exposing themselves to wait until they are cleared. Please follow state and Cory guidelines for California.
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February 2020 by Jorgie Figueroa
Su the pharmacist should not be a pharmacist manager raleys needs to switch her out or have talk with her bad customer service & ugly attitude
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February 2020 by TheAstoria11 ..
I was at the self checkout today and for some reason the machine didn't take my dime. So I asked for assistance. The guy working there came by, looked at it and then went on to help another customer without saying a word! When he came back, he cancelled the whole transaction. I didn't buy anything there. Will hardly ever return, the customer service is horrible!!!
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January 2020 by Char H.
I cannot stand this Raleys! I only tolerate it because I live across the street so it's convenient but the customer service is HORRIBLE! I literally go there every other week and never get a hello,smile or greeting, they just stare or look at you crazy , even in the self check- out. I grew up on Raleys in the Bay Area and loved it, they are always friendly and ask if I need help. So when I moved to Sacramento it was a shocker to get this treatment. I asked the Meat department a question about the fish , he was to busy talking to a co- worker when I asked the question he was so short. Let me iterate this.... I cannot stand this Raleys...
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December 2019 by Lin L.
Very friendly staff over the counter where the fried chicken, kale salad and wedges. 8 pieces for 8.99 but if you prefer the different breading on fried chicken over at the Asian station, that's 10 pieces for 7.99. Both are equally delicious. The kale salad In the smallest container came around $1.89. I wanted some to try with my danish blue cheese. Came out yummy. The staff greeted and wished me happy new year. Go here for your dinner needs Gumbo! Found the crabs! My boyfriend wanted to go all the way with his gumbo this time. He bought two sizable Dungeness crabs. About $27++ not bad price at all. Bigger Raleys, maybe that's why they have more things... go here. Raleys always well organized and the staffs are friendly and customer service is simply excellent. Go here to find some good pricing on lobster tails and c
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December 2019 by Lord Of M.
The employee are very experienced and they are really helpful and nice they really know how to do their job and they helped me and I was relieved because I had just gotten kicked out of the dollar tree because one of the staff members lied and said we destroyed the store and we were only buying toothpaste so we could go home but we had to go to Raley's and the place was really nice and professional
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December 2019 by D. Nathan C.
I have been in this Raley's a few times. Employees never great you. Cashiers are busy with their own conversations. Have to be obnoxious to get assistance at any counters.
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October 2019 by Fifi L.
Just moved to the area because we bought a house and wow, will NOT be shopping here except for real emergencies even though it's so close by. The Raley's on Fair Oaks is a literal world away from this place, I can't even believe they are owned by the same company!! We will drive to the other Raley's or Trader Joe's rather than do our shopping here. The space is huge, empty, dingy, and depressing, the prices are much, much too high, there is tons of old/sad looking food on the shelves, the employees are very strange and somewhat rude, and the "Peet's" is just a weird counter in a dark corner manned by some Raley's employees. The place feels like it's about to be torn down, which it probably should be though the neighborhood really, really needs a good market. What a weird and horrible place!
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September 2019 by Kevin A.
During my WHOLE trip here there was a security guard who kept following me as if I was stealing something. I have NEVER felt so uncomfortable in my entire life! I didn't even complete getting everything I needed and just went to the self checkout...and there he was again, leaning against the counter by the Guest Services section, which is directly in front of the self checkout lanes me. I just got the few items I already had in my cart and just drove to the Walmart neighborhood market down the street. I am never going back here
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September 2019 by Darci J.
So disgusted!! I don't live in this area but I stopped at this location to buy a few groceries. Picked up a pound cake for dessert but when we sat down to eat it, I noticed green spots and white fuzz all over. MOLD! I looked at the date and the sell by date was 9/3/2019. Today is 9/22/2019!! Get it together bakery department!
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August 2019 by Spice B.
Tried their ecart grocery pickup service. Had a large order, including 36 bottles of Gatorade that was on sale. It would've taken me more than an hour to gather everything up. But I simply drove up to the e-card pick up area, sent a text that I was there and very shortly thereafter a nice young lady came out and loaded everything into the car for me. What an awesome service for someone like me who is disabled and sometimes find it very hard to get my shopping done.
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July 2019 by Estella V.
Well it happened again at this Raley's on Marconi Avenue ... I had to buy something bcos I was in the neighborhood and the closest market so as usual I walk in and ofc ppl are in front of me right? It's so obv when they walked in & I was right behind them they were greeted with "Hi how are u today"? But when I followed there were no words said to me how rude!!!! I went to the deli Dept to check out salads but the guy working at the counter not once did he look up to help or ask if I needed anything as if I wasn't there. I waited for a few but still no looking up or if I needed help but funny the guy behind me was assisted right away isn't that crazy? I guess ppl like me who are not white in color aren't tended like the others ... I don't knw why this goes on and this Raley's stays open I am a paying customer so why am I treated differently? My money is green like everybody else but guess my skin color is a big factor. I'm glad this kind of s*** is still happening cos it means we're not moving forward with acceptance of others ... oh well maybe if it were managed by other races besides white it would be different Have a nice day
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June 2019 by C O.
This store still carries the fair-life milk after arrest in Fair oaks so close to home. Boycott until they pull the milk. Update Raleys stopped carrying the milk