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December 2023 by Ernie Castillo
Great place for your auto damages
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March 2023 by je corin
They took my car in and I was expecting it to be 5 days. I got it back the next day looking just beautiful. Camy was so easy to work with. They estimated more than it actually cost so I got a great deal as well. I would give 10 stars if I could.Service: Body & Trim
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March 2023 by D D
Fantastic Work!Looks as good as when I bought it!A very professional team!Service: Body & Trim
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March 2023 by Scott D
I only wish I didn't have to do any stars. I would NOT recommend this place to anyone. Avoid doing any business with this place. A week before I moved out of ********** my wife was involved in an accident with our 4Runner. I know of Platinum from dealership i worked at. They did all body work on used ********* was pretty good. **** to get an estimate to wish I agreed to. I gave them a $1,500.00 good faith gesture. I got no communication from anyone. I had to start calling & finally got **** to return phone call. Nothing but excuses is all OI got from him. Well, after 10 MONTHS I got my vehicle back. Mind you, all they did was r/f fender, both right doors & the rocker panel & pull the floor a little bit. I got it back to have no running board replace, both door handles not painted when they painted both doors, no center cap on for my r/f wheel,, my remote broken & stuck in ash tray & many other things. I wanted to wait til I got it out here in ******** where i moved to before paying rest of the money. They kept bothering my ex boss to point where he called mad at me. Then, they tried contacted the transport company to get them to return truck back to **********. I got a call from transport company telling me this. I paid them b/4 truck was here to get them off my ex boss. much to my surprise I was charged a $140 \
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November 2022 by Stan Putalov
Took care of all the repairs and communication with the insurance. Great service and quality repairs!Service: Body & Trim
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September 2022 by Michael W.
Not only did my tailgate and rear bumper replacement take 4 months, their communication and workmanship were not even 1 star worthy. I had to chase them up to get any progress and then finally when it was done I get a "cars good" messsge and that's it. When I arrive they rush me to sign an agreement and hand me the keys and that's it. Checking the car, the stereo system is broken (no idea how they did that!) the rear bumper is clearly not fitted right. The holes for the parking sensors look like they were cut by a child and the sensors regularly fall out inside the bumper causing the sensors to go crazy until I have to pull over and fish out the sensors and put them back in place. I've tried to reach them to correct the problem but I'm not getting anywhere, I don't want them to take the car back as it'll be another 6 months and probably even more damage caused. Avoid this terrible shop, slow, poor work and over priced.
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April 2022 by Lauren Morales
The staff at a platinum is amazing. I dealt withKyle, Cammy ( not sure if that’s the correct spelling), Chuck and Hannah. Platinum had my car for 4 mos because there were delays that weren’t Platinums fault. To compensate me they fixed another smush on my car at no additional charge? I love Platinum and will only ever use their services for my Autobody needs! Thank you Platinum, you rock!!!!Service: Body & Trim
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February 2022 by Nathaniel Saunders
Fast, efficient, and professional! Walked in and asked for an estimate. Kyle came out, greeted me, and got straight to business. Collecting the information and getting the estimate (free) was probably about a 7 minute ordeal from start to finish (nice job Kyle). I was there for about 20 minutes total because Kyle was kind and personable enough to tolerate an old man (me) just running my mouth!
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October 2021 by Jen And George S.
I took my truck in for a descent sized dent and paint repair to my trucks rear fender and bumper. Not only did they repair the damage, they repaired some minor paint chips and replaced a few plastic moulding items around my truck on their own without charging me. Kyle checked in with me during the process to keep me apprised of the status and finished my repair ahead of time. Phenomenal customer service and work from Kyle and his crew. I highly recommend this business.
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May 2021 by Roberta Fleet
Work done right the first time.
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April 2021 by Michael Gilbert
Chuck did a fantastic job installing the new hood on my 2017 Jeep Wrangler Rubicon. Matched the paint perfectly! On budget, on time, and a joy to work with!
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January 2021 by Veronica C.
They were awesome. Cami worked with us and went over and beyond to get what we wanted. They care about their customers and are very patient. Will go here again if we have to have another vehicle repaired
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November 2020 by Chris Brown
Best auto repair in Sacramento
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September 2020 by Robert Porter
Good service and the pant and body work has been correct and on time both times I have taken vehicles there
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April 2020 by Gabby I.
Best service in Sacramento! Really impressed with the turn around time and was treated with the upmost professionalism. She's a beaut!