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October 2024 by John Gerhardt
Ken was knowledgable, thorough, and an excellent explainer.
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October 2024 by Crystal Eatherton
The job completed was barely OK. I feel like I was played by the salesman. He came in talking about replacing this, and replacing that and doing all of this work to fix some serious issues on our newly purchased, well loved home. Even at this last walk through he gave a song and dance about how he wanted to do ALL of items within my budget because he wanted to help. Zero amendments were ever made to the cost of items. He made me feel like he was going to bat for me to get some severely needed work done within my budget.
I should have read the contract closer. Given the choice to repair or replace, they chose the easier repair method for items that really should have been replaced. Thick layers of BONDO over severely water damaged wood that I could have done easily myself and saved an extra $2000 for the $4000 invoice. We chose to have the work done BEACUSE we thought the damaged wood was being replaced, not pasted over.
When I questioned him about the work via facetime he tried to tell me the wood was replaced (because he NEVER came to inspect the completed work). I had to zoom in to show it was paint lines, not wood seams.
All said and done, I would not choose them again.
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October 2024 by Michelle Armstrong
So helpful and great knowledge on what can happen to homes
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October 2024 by joe farrow
They did an outstanding job of cleaning out 10+ years of rats from my attic and basement. Returning every month or so to make sure all was still golden too.
I hope to never need their service again, but knowing my house I'll be a returning customer for sure!
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October 2024 by Lisa Gentry
I was able to get a hold of someone directly, my appointment was made swiftly and accommodated my schedule. The technician arrived on time, he did a thorough inspection and was able to give me a quote immediately. They're pricing was extremely reasonable and the work was done the next day. The holes that were made for the termite treatment are barely noticeable. I would definitely recommend.
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September 2024 by Royce Kohler
I thoroughly appreciated Chad for his professionalism and detailed estimate for dry rot repair. He revived my garage door and saved me from spending thousands on a new door as well.
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September 2024 by Ferris Peterson
We have been using Pinnacle Pest Control for nearly 5 years, and we wouldn’t want to use any other pest control service! Their communication and professionalism is top notch and their prices are extremely fair. If there are any issues or unexpected pests that pop up in between scheduled services, they will send someone out to take care of it right away at no extra cost. It’s basically treated as part of your regular service. I highly recommend this business!
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September 2024 by Dan Jaggers
Very professional,knowledgeable and friendly..
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September 2024 by Michael Adams
Quick and friendly service. Technician (Hector) who came to my home was a very nice guy and answered all my questions. I recommend this company and am a very satisfied customer.
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August 2024 by Johnny Vega
No more ants. Thank you. Also, Hector was professional, kind and courteous.
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August 2024 by Estevan Marquez
Each technician was prompt, professional and helpful.
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August 2024 by Felicia Morrison
Lots of dead bugs. No fleas from neighbors cats. They come and do what they say they will, when they say they will. Satisfied
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August 2024 by Craig D
I believe I also was scammed by the owner Jim Lopez aka Jaime Lopez also owner Pinnacle Home Services and Pinnacle pest service, Foundation Fixed. I want to thank him for bringing to light how unethical contractors can be. He falsified findings from his inspection in order to sell me a service I did not need. Misrepresented the result claims from said services. Damaged my home, created thousands of dollars in lost income, breached his contract, then after all that placed a lien on my home. Unfortunately I was not made aware of his contractors license until after the fact so I was unable to properly conduct due diligence on him beforehand. Turns out he has been involved in two lawsuits, both involving fraud/misrepresentation (Case No. 2010-81, Case No. 2017-38) and 12 violations with the California State Licensing Board which I am sure that number will soon more than double since I’ve contacted them.
It’s unfortunate that people conduct business in this manner, but homeowners need to protect themselves against these types of business practices.
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August 2024 by Robert Sronce
Consistently excellent work. I have used Pinnacle on three different properties to exclude pests from attic spaces. They are thorough to the point of being obsessive. They stand behind their work without question. Always excellent customer service. They exceed all my expectations. I would call no other company.
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August 2024 by Michael LeClair
Employee was very professional and nice. He arrived and finished in a tim manner.
