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August 2023 by Jay Reti
Working with Rose Olsen was easy, pleasant, and efficient. She was responsive in getting me a quote, quick to schedule the pick and delivery, and checked in at every phase of the move. The moving team was also very communicative, timely, and careful. Thanks!
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January 2023 by Andy Pa
I would NOT recommend this company to anyone, to use any of their services especially relocation, or to deliver here (what I’m trying to do for 4 hours so far) As you can see in the picture, couches and crates are stored outside and exposed to rain and sun. Be careful, loose dog is running around on the property. They do not keep the word. I had an appointment at 9AM came in at 8.40AM the office was open, and nobody is there, finally I found one guy in the warehouse, he instructed me to get to the door and wait until 11AM the earliest. At 11AM he told me that the crew will be here at 12.30PM to unload. At 12.20 the same guy started unloading my truck. At 12.40 PM 4 more guys showed up but I was getting unloaded by the same one guy. There was total 14 pallets and it took 4 and a half hours to pull them out.I got unloaded at 1.10PM They do not deserve even one star.
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March 2022 by Name Witheld
I can't say enough about Rose and Curt and the whole Chipman team. I was coordinating a cross country move of two homes and they could not have been more helpful and communicative throughout the entire process. Texts were answered late at night, emails were returned immediately. The crew that showed up was prompt, professional, and polite. They we're flexible and understanding about the logistics of moving two separate locations and did everything they could to make the process go smoothly. I got daily updates about where or furniture was as it made the trip so I knew exactly when it would arrive. I'm pleased to report all of our household items made it across the country without a single breakage. 5 stars all the way!
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April 2020 by C C.
I've heard many scary stories about long distance moving companies and am happy to report that Olsen & Fielding went above and beyond in ensuring my move across the Pacific went flawlessly! I was most impressed by the level of check-ins and follow-through. Extremely thorough. Highly professional and caring move coordinators. I've seen many pricing comparisons and, while such a move is never cheap, I felt I got a very fair and competitive price for the level of service received. Highly recommend Rose and her team!
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November 2019 by cynthia whitfield
United Van Lines at its best!
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August 2019 by old school hawking
I deliver and pick up here all the time the employees are great easy to do business with and their warehouse is nice and organized. Something you don't see everyday in a moving company.
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August 2019 by B.A. Brand
Completely professional, fast, and efficient. How many businesses can you call at 5:00 on Friday afternoon and get top-notch service. Recommend 110%
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August 2019 by Charles Sylvia
Olsen and Fielding handled our move from Davis to San Jose. They were on time, professional and willing to go the extra mile to make our moving experience less stressful.
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August 2019 by michael f.
Highly recommend this outfit. We have used them twice for moves (complete households), and also to store some of our items from a vacation home that we sold over a year ago. From their Sales dept. (our contact was Shawn), to the office/admin group (cannot speak highly enough of Jackie !), to their warehouse staff: everyone genuinely worked hard to make our experience extremely positive. They came prepared, knew what they were doing, and provided superior service that included customer focus beyond just getting our items from one city to another. In an industry where outstanding service is a hit or miss proposition, Olsen & Fielding are the real deal !
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August 2019 by Maggie Private
Great Service, Great Help especially from Shawn Gilbert who answered all my concerns
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July 2019 by C L.
I cannot say it enough, if anyone is reading this DO NOT USE THIS COMPANY FOR YOUR MOVE. AND DO NOT USE MAYFLOWER AT ALL! An update on my case: When our stuff arrived Mayflower/Olsen &Fielding ruined close to $15,000 worth of items, including a $4,000 mattress. When I filed a claim they came back to me with a settlement of $600???? And now have proceeded to continue arguing with me and trying to make up excuses. The hassle of using this company is not worth it. It is not worth the hassle! Please DO NOT use them
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July 2019 by Matt R.
Horrendous customer service and lack of care for customer belongings. Completed cross country move and unfortunately had this company on the receiving end. Does not return calls, does not work with customer to schedule. Even though packaging removal was included in my $11k move I had to pay a contractor to remove a garage full of empty boxes from my home because they would not return my call. Needed to open a claim for multiple missing and damaged items, again no support and no return calls to assist. Was forced to contact corporate to get assistance. Read the other reviews and take heed. Stay away from this mover and choose another company. You've been warned.
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May 2019 by Starr Kearney
Great company took a lot of the stress of moving out of it. Jackie, Sean and all involved were a pleasure to work with.
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March 2019 by Nichole Szula
Jack, Jackie, Hunter and team were all wonderful! From the very beginning, everyone was very communicative, quick responses, and fair pricing. We had them pick up on a holiday and drop off the weekend of the Super Bowl. From start to finish, everyone was very professional, shook our hands, and took great care of our things. We moved across country and had very minimal damage done. Would certainly recommend them for any future moves!
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March 2019 by Jennifer Schlitten
Jackie Bowman was very helpful in our move across country. We really appreciate it. Thanks.