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October 2024 by Andres Crowley
Excellent efficient, Alessandro repaired my iphone very quickly for an excellent price. Same day appointment.
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August 2024 by Philip Albee
Excellent customer service, much better than going to the Apple store
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July 2024 by Samuel Nunez
when I came in the back of my iPhone was completely destroyed, I didn’t have much hope it could be fixed. The guy at the counter was very professional, nice, and assured me the repair could be done. My phone was finished faster than anticipated, looks like a completely new phone. 10 out of 10 would recommend.
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June 2024 by Victoria Harris
I had the charge cord end break off in my iPad. I took it to Mobile Kangaroo in Rancho Cordova and Alessandro fixed it in a couple of hours at a reasonable price. I definitely recommend this place.
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January 2024 by Marcie Hicks
Fixed my iPhone without having to go to Arden fair for the Apple Store. They got the repair done quickly.
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January 2024 by Ed Cupaioli
Christian was very helpful although my laptop was toast. He was communicative and walked me through each step. He didn't overcharge me for anything unnecessary and gave me his honest opinion.
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December 2023 by Lu Young
For the first time in 20-odd years, I couldn't fix my own computer problem. Mobile Kangaroo got it sorted, at a reasonable price.Great, personable service from the tech.
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December 2023 by Cheyanne B.
took my phone into best buy for a battery replacement and they refused to replace it without an extra thing being replaced contacted Apple the recommended "mobile kangaroo " I made an appointment and they met with me the next day and fixed my battery wit no issues or extra thing needing to be fixed within a hour very good service and very quick
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October 2023 by Clay Olson
One of the few Apple certified repair locations in the area
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August 2023 by Dre H.
Absolutely the worst customer service I've ever encountered. The tech also tried to charge me $150.00 service fee when the email your company sent me stated I was under warranty and covered. I'll never go back to this establishment. I wish I could give 0 stars.
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May 2023 by Kathy K.
I didn't end up needing their service in the end due to the specific issue with my iPhone. BUT-if Christian at Mobile Kangaroo hadn't called me to see if I needed my phone immediately or could wait I would have made a trip out there unnecessarily. He called to verify my issue and inform me that they would have to send it into Apple and it would take 3-5 days before I could get it back. So he recommended I take to directly to an Apple Store to get the best and quickest repair. What GREAT service! To take the time to call and talk to me and actually provide helpful advice is priceless. So please consider them for you tech needs as they clearly care about their customers.
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May 2023 by Violet Stover
They did great
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February 2023 by Stan P.
David is doing a great job! He is professional and friendly. He replaced my Mac battery. It was a smooth process and my computer works great very happy
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February 2023 by Seth A.
Went to this store as referred by Apple Care Plus app to this location and the gentleman charged me $20 for brushing the lint out of my iPhone port. When I stated that I had Apple Care Plus on this device that he brushed the lint from and it isn't a standard deduction for the plan, he said they still charged. I called Apple on my way home and asked them if this was standard practice and they said no, and reiterated what I stated above. The Apple Representative documented it in their systems. I'm hoping they discontinue using this vendor as they're dishonest and do not represent Apple or honor the Apple Agreements with the Apple Care Plus Plan.
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January 2023 by Riley Gilles
The employee was nice and fast. They take Apple Care so I save making the trip to Apple or the time it takes to do the mail service they offer.
