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February 2024 by Yovani Martinez
Terrible service ? with the lady who attends on weekends, she doesn't help you at all, it's totally disappointing
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September 2023 by Caitlin Summers
Worst experience I have ever had at a Metro PCS store.
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September 2023 by Google user
Worst experience I have ever had at a Metro PCS store.
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May 2022 by Kika
It was great, Alex did an awesome job working with us and took care of everything. Very satisfied overall
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April 2022 by Esposito Valenzuela Mario Jos
I almost call the police, I decided to return a cellphone that I buy that day, because had problems and the call center told me that if is the same day they gonna give full refund, he refuse to give me any refund and start to intimidate, he put a knife on the desk so I just leave, I wanted to call police but they told me to leave because they can’t do anything if he never grab the knife to me unvelibeble
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March 2022 by Martha Harding
Alex is absolutely outstanding! Excellent customer service, super knowledgeable, positive vibes, personality and energy! My favorite store because of him❤️
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December 2021 by juan Padilla
Months ago ....When to this place to switch companies.... He wanted me to buy a case and screen protector ($45) in order to get advantage of promo. Otherwise he wont transfer the service.. so i bought it in different location.. keep losing costumers you smart. ......
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October 2021 by julia willis
The store manager was very kind and informative. Helped me decided very quick and gave me a little discount. Would definitely return. :)
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October 2021 by Anna Hatch
Shadi gave me above and beyond service. Made my day, transferred my contacts and information from old broken phone to new one. Made my day and I sat in a clean tiny store, well air-conditioned store that smelled fresh. Made my day, I thought I lost everything!
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October 2021 by Tanya Cuenca
I had a problem with my first phone that I purchased but When I came in the second time Shadi really helped me out with exactly what I needed and really went above and beyond to make sure I was happy. Great customer service experience
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October 2021 by Jocelyn McConahy
Shadi was absolutely knowledgeable and helpful!! He is professional and has a sense of humor!!
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September 2021 by Scott Post
The worst customer service I’ve ever seen lol. Whoever the dude was working on aug 31 at 3pm needs to get a new job. He Had a full conversation about post pardem depression over the phone right in front of me and my daughter before even asking to help us. Can’t make this stuff up. I will never go back
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May 2021 by Renee Sherman
The metro at elkhorn and walerga is great. The girl that works there awesome, she helped us with everything and was really nice.
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January 2021 by jc Padilla
Months ago ....When to this place to switch companies.... He wanted me to buy a case and screen protector ($45) in order to get advantage of promo. Otherwise he wont transfer the service.. so i bought it in different location.. keep losing costumers you smart. ......
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December 2020 by Charles B.
I came in to the shop about a week ago and my phone was frozen it would not turn off nor my apps would not operate so the man behind the counter asked to look at it and within 10 minutes he had it all working again it was Unbelievable I swore it would have to be sent to the shop but he knew exactly what it was. My phone is an Apple 11 and I thought it was a computer glitch or something the man's name is " NABIL" that man is amazing he's is the reason why I will keep going to that shop and stay with this service me and my family I just want to let people know that nabil took so good care of me and I wanted to thank him so much for helping me out And keeping me safe in the store thanks again nabil your friend Frank !!!