-
February 2024 by Cindy Caruso
Mercy Milan was knowledgeable, professional, and a pleasure to work with. Highly recommend.
-
April 2023 by Beverly Pilas
Been going to this H&R for many years...easy peasy....drop off and picked up this year...Darlene was our preparer she an excellent preparer ...knows her stuff
-
March 2023 by Jon
My tax preparation was more complex than most. However she was amazing and helped with itemized deductions that I was unaware of. Overall was an amazing experience and I got my taxes WON instead of done ?
-
September 2022 by Kellen Utecht
Awesome service with a quick turn around time. Best tax preparation experience I have had. Thanks, Darlene!
-
June 2022 by Jake A.
Ive been filing my tax at this location for the past 3 years and it turned out that THEY'VE BEEN FILING MY TAX WRONG FOR THE PAST 3 YEARS!. They filed it incorrectly this year too Filed my tax in March with Yeng Lo and turned out I owed IRS money. Then I realized the she filed it incorrectly so she filed amended form a week after, which I no longer owe money and I am actually getting money back so she said not to pay IRS since I no longer owe them money. Fast forward to now, amended is still not being processed (Received state) and I got a letter saying that I am overdue to pay for what I owed them, initially. I called this location so many times, like SO MANY TIMES and no one picks up. I got fed up with it and I drove to the office and NO ONE WAS THERE. I had to go to a different location for help. But even though I purchased Piece of mind plan and it was their mistake, they are not going to pay for it since they already filed amended I had two different advisors in the past 3 years and both of them made the same mistake. Avoid H&R Block at all cost. It is a nightmare. Waste of money and time. Never again.
-
April 2022 by Dee DeRango
Darlene Ma is an enrolled agent. This means she is required to met standards of education annually regarding new tax laws. I feel very comfortable regarding her ability to do a good job for me.
-
April 2022 by Claudio Ignacio Fernández Espinosa
Had a very good first time experience. I would totally recommend it.
-
April 2022 by Amber Vaughan
Scam alert ? They take you money but never file the taxes. Just got ghosted my my “tax pro” after submitting paperwork to them March 15
-
March 2022 by dnimjay
Yeng Lo is awesome. She answered my questions and explained it to me so I will understand it much better.
-
February 2022 by fathand Robert
Our agent Takisha, makes the whole process easy and comfortable!
-
February 2022 by Deborah Watson
Your people are always nice and helpful
-
February 2022 by John B.
This is about the H & R Block at the K st Galleria in Sacramento, I guess they have such bad service that I could not even find them on YELP. I went in this afternoon and asked for an appointment and got one for 7pm. Good so far... But when I was there in the afternoon I asked how much it would be, the said "If you have the same forms it would be $175" . So when I went in and the nice lady prepared my taxes, she said it costs $205. I said what happened to the $175 price ? She said that even though the forms were the same, I was given a coupon last time. I feel like I got jerked around, they could say any price they want after they got you in there.
-
August 2021 by arcticblue ice
Yeng Lo did a wonderful job with our tax return. She works hard, works smart, saved us money, is efficient, communicates well, she is very responsive and professional. Yeng is a very easy person to work with. We are grateful for her help and she exceeded our expectations. We will definitely be back with H&R Block next year.
-
April 2021 by Cindy Chain-Britton
Ms. Ma is very professional and knowledgeable. HR Block always provides excellent services.
-
April 2021 by Danielle Nagasawa
Darlene is great and has been doing our taxes for the past 3 years.
