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November 2024 by Rachel Wilson
Stephanie and Leo provided a 5 Star dining experience at breakfast. They made sure that our every need was taken care of with smiles and efficiency.
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November 2024 by Cynthia Thorburn
The Breakfast service attendants, Stephanie and Leo, was exceptional. Their attention to detail, smiles, and cheery disposition made for a great start of the day. Thank you!
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November 2024 by Panama Bartholomy
Stephanie in the Grille knows what customer service means! So helpful and customer oriented. Would be nice to be able to close curtains in rooms.
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November 2024 by Roger Heywood
Staff was friendly and helpful.
Walkability: Close to public transportation (bus) to and from airport and to Amtrak connections.
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November 2024 by Brooke Ball
I must say all the staff are lovely. I really love that they use Dove products for the bathrooms! Made my stay that much better with better quality shampoo conditioner and body wash!
Letty in the kitchen makes the best pumpkin pancakes! Stephanie is absolutely wonderful, all around beautiful and lovely staff. This is a great location.
Safety: I was skeptical when I got here but walked around the first night and was just fine!
Walkability: In walking distances of stores and restaurants
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November 2024 by Jerry Jellison
Perfect spot to walk and get fish n chips or whatever you like.
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November 2024 by Antonio Iñiguez Requena
Very good access from the highway, good location and large, comfortable rooms. Right next to Old Sacramento, Capitol and Kings stadiums. Good!!!
Rooms: Big and comfortable
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November 2024 by Karl H
Room is okay. Greg at front desk is super rude for no reason...
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November 2024 by Julie
CHECK YOUR BILL. I had booked this hotel because all the other hotels were booked and I needed a stay for a work event for me and another colleague. They had charged me almost $200 more than the original price for each rooms. Which makes no sense since I pre authorized the original payments before hand through my company. I had to jump through hoops to get the recipes because the “please contact hotel directly” notice didn’t allow me to see the bill online. SKETCH.
When I called they mentioned there was a “system glitch and it had charged me additional amounts when my reservation was booked” funny how it had happened to both the rooms I booked on separate names. Would not recommend.
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November 2024 by John Ybarra
Was passing through Sacramento after a long day of driving from Seattle I got in late and didn't have a reservation but Sequoia got me set up with a room and checked in really quick top notch service.
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October 2024 by Westley Tony
This hotel is one of the best locations to be downtown. Everything is at a walking distance.
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October 2024 by Bonnie Koch
We have stayed here several times while attending Kings games, and while the location is PERFECT and the rooms are clean and well appointed, what keeps us coming back is the staff. I have been wowed each and every time by the genuine kindness shown to my family. Today, it started with Wendy. She was friendly and engaged at check in, and definitely helped this mama out when it came to parking and breakfast. And when our selected room wasn’t available, Sequoia saved the night. She went above and beyond to make sure we were taken care of regardless, and I could see that she was not just willing, but HAPPY to make sure our stay was everything we needed. I don’t know what we would have done without her help. Just another reason we will come back again and again!
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October 2024 by Tristan Douglas
Great stay for work trip, Stephanie and all buffet staff was lovely.
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October 2024 by R M
It is perfectly adequate for staying a few days, if coming for a longer stay, a microwave, mini fridge, and other things like that would be nice. Room upkeep is fine. We did have to ask for service from the front desk, and they missed it. Overall, fine, but I will be looking elsewhere next time.
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October 2024 by Janis Nylen
They didn’t hold the reservation! After midnight they see the reservation but booked all the rooms! Another person in lobby said same thing happened to her. I had been there to park and charged to my room earlier that day but when I return they gave away my room! As it was so late my family and i drove about an hour and a half home. Very poor service!!
Walkability: Close to some stores
