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July 2024 by C P
I want to give a shout-out to store employee Alex! He was super kind and helpful, and helped my son find the exact Nintendo game he was looking for! We even picked up a super cute Squirtle plushie. This was our first time shopping here, and I would definitely recommend stopping by and taking a look around! :-)
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May 2024 by Luis Pineda
I recently had the pleasure of visiting GameStop, and I must say, my experience was nothing short of exceptional, all thanks to Baja and Alex. These two individuals are the epitome of outstanding customer service and knowledge in their field.
From the moment I walked in, I was greeted with warm smiles and genuine enthusiasm to assist me. Baja and Alex wasted no time in diving into my issue, demonstrating an impressive level of expertise and understanding. Their knowledge of the products and solutions available was truly remarkable, and they were able to swiftly resolve my concerns with ease.
What truly set Baja and Alex apart was their dedication to ensuring I left the store satisfied. They patiently answered all my questions, providing thorough explanations and guidance every step of the way. Their professionalism and willingness to go above and beyond left a lasting impression on me.
Thanks to Baja and Alex, what could have been a frustrating experience turned into a pleasant one. Their exceptional customer care not only resolved my issue but also instilled in me a sense of loyalty to this specific GameStop location. I have no doubt that I will be returning, knowing that I will receive top-notch assistance from Baja and Alex.
In conclusion, I highly recommend Baja and Alex at this GameStop location to anyone seeking unparalleled customer service and expertise. They are a true asset to the team, and I am grateful for the outstanding experience they provided.
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April 2024 by Corey Ward
This place is amazing great selection and the staff is awesome.
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April 2024 by RickyH. Arreola
I arrived before closing time and they had the doors locked just looking not even trying to look at me, I had to call them
For them
To say they are closed during open hours
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March 2024 by Ricardo H.
They are supposed to be open till 8 pm and they closed there doors at 7:30, they just looked at me from inside and didn't even bother coming to say something
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March 2024 by Neon Carrot
Just bought a new slim PS5 disc version and some games. With their $25 discount and the member rewards I think it was the best price and no shipping wait. Plus I now have another $15 in rewards points. The store is a mile away (Arden and Watt, Sacramento) and has nice and informative employees... I always bug them about getting me some One Piece TNG cards and they help locate them in town. I have been happy with them. I did buy the warranty.
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January 2024 by Frank M
Good customer service
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January 2024 by Twist3dLux
I got the 256 Micro sd card for my Nintendo and it has saved my storage??
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January 2024 by Nathan Shrader
Very helpful for Christmas
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November 2023 by Leverne Marie
Kate sounds like she hates her life and it really comes through her voice on the phone. Maybe Kate should rethink her life choices and find something she enjoys more, because clearly GameStop is doing it for her.
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September 2023 by Winston Howl
Worst customer service ever don't even bother with this location they never answer the phone don't go to this location this place is a joke save ur money
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July 2023 by Sondra HUDSON
Jeffrey was very helpful and knowledgeable
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July 2023 by Nate
Good selection
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July 2023 by Highlander
Thank you Trinh
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July 2023 by Sandi Davis
Excellent service
