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July 2024 by Michael JameS 'Hutch'
Extremely knowledgeable and helpful
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February 2024 by Stanley S
Great pro shop and fast service. Fixed my bowling ball in the Detox machine
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October 2023 by David T.
This place is legit at they ask all of the right questions to assess your needs when deciding on a new ball. They also provide follow up services if you need adjustments until you are fully satisfied with your ball
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September 2023 by ariel dimmitt
Daniel always takes care of everything we need, extremely knowledgeable, and great prices
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September 2023 by Jeremiah
Great attitudes, great knowledge, patience, just a great overall experience making a new ball purchase from here! Will 100% be going there for my future purchases as well
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March 2023 by Ibarra C.
I am very particular in who I go to for anything mainly cause I like people that have been in the business for a long time and are knowledgable. I was looking for someone that has lots of experience and from what I've read in the reviews Franks Pro Shop seems like a great try for me. I recently took up bowling again, 2 finger 1 handed bowler but wanted to try 3 finger bowling cause It looks so much more controlled and efficient. I went to Frank's wanting a bowling ball but my main reason was to resolve my issue on my thumb. I would have a sharp pain at the crease of my thumb where it bends, the area where people would have bowlers thumb. I told the gentleman there I was having this issue and he took my ball and beveled the thumb hole due to the sharp edge digging into the inside of my thumb. I asked how much for that service and he kindly said no charge. I appreciate service like this cause the little things is what makes someone want to return to them. Beveling the thumb hole fixed my issue and I am one happy bowler once again. I can't wait to get fitted for a new ball from them.
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January 2023 by Seth A.
Got great service from the first people I talked to but after that I had waited twice as long as told for my bowling ball to be drilled and the person I had talked to numerous times after the fact had probably the worst communication and business skills I've ever experienced from a business. As well as calling 3-4 times a day during the week for 4 days straight and got straight to a voicemail and no return calls, which is pretty upsetting to not even get a return call after so many days of just simply trying to talk to someone. Anyone. 3 stars is only from the first person I initially talked too, who was very helpful.
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September 2022 by Stacy Hutchinson
Daniel is absolutely the best!!! He is extremely knowledgeable and goes above and beyond. It’s obvious his customer’s experience is very important to him.I would not hesitate to recommend him for all your bowling needs.You won’t be disappointed!
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July 2022 by Chris C
Great service very knowledgeable and understanding will be back forsure!!
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February 2022 by Michael Bolden
Amazing customer service. Helped me with all my needs, I love my shoes, bag and ball. Thanks Daniel for everything.
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February 2022 by J Burks
I've been going here for 50+ years! (My dad was Marvin Burks) If you want the right ball with the right fit, its the only place to go!
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November 2021 by Lois H.
Customer service is great. Came here because bowling partners said they got good discounts on bag and ball purchases. Price for balls reasonable. Bought two bags that were a little over priced compared to Amazon. They were quick at ordering the ball I selected and U will definitely return for more bowling supplies.
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November 2021 by Cassie Cole
They are just "The Best". So knowledgeable all about bowling equipment. They have been in business for years to prove it. They are courteous and helpful in every way. Can't even imagine any other shop nearly as good. You won't be disappointed!
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September 2021 by ChuckTheRapstar
Great shop, great knowledgeable staff, came in to get a ball drilled and another cleaned Will was awesome!!! Thanks again!!!
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August 2021 by Tracy T.
My husband bought a ball online and needed to drill finger holes so we looked up shops near by and found this gem. I called the shop and asked if they were busy and they said they had a few people scheduled ahead of us and each ball could be about a 30 minute wait, but to come in anytime. As soon as we walked in we were greeted and taken care of and drilled our ball. We we were in and out of there in less than 30 minutes. The guys in the shop were super nice, quick, and efficient!