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August 2023 by monza nyah
This place is the worse . They tell you if you don’t have a 3 day notice they will not give you assistance. once you have a 3 day notice you turn in all your documents you wait . 2 weeks pass by you can’t get thru on the phone so you go down there just to find out no funding is available. Now you’re stuck with a 2 week over due 3 day notice to pay or quit and no assistance . Not even worth a try stay away from this place
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August 2023 by T Starr
Not a very welcoming space for helping people. As soon as you walk in the door they Look at you crazy as if you weren't welcomed in then ask, "what do you need" in the most annoyed way possible. Then give you a long list of documents to provide them to tell you they can only help you with $600 of rental assistance rent Is over 2000 for most people per month. Also, they don't answer phone, but you go in there and there's nobody in the waiting room Just a bunch of folks in there not working.Just looks like another non-profit Funneling dollars to pretend like they're helping people. Good luck.
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April 2023 by Elizabeth Araujo
Had a horrid experience here at this “help center.” I filled out documents needed for services provided here. They were extremely agitated and badgered me about use of “a restroom” on the property here. The Program manager Cynthia refused services to provide to myself as well as gave false information out about services as well. The amount of people employed out-weighted the amount of people even inside the building sad to say. I thought maybe they needed to knock because the waiting area was long turned out there wasn’t even a line I was rushed out the door as well didn’t even get a chance to get questions asked or answered sad to say. Need better management ? did not feel welcomed
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April 2023 by Bertha Romandia
All I can say is that it's truly a blessing that they're still able to help people with whatever they're lacking and I'm going to be ??? for them to be able to continue to have the recourses and he a blessing to the community.
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March 2023 by Eric Watkinson
The mailbox of the person you are trying to reach is full and it cannot accept any new messages. - Seriously, how is this allowed to happen for such a long period of time?
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January 2023 by Kathleen Walz
Very nice staff and very helpful
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December 2022 by Gwendalyn Tunnell
The staff where very helpful and nice they also have a great clothes closet for men and women ??
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December 2022 by Rosita Howard
They have the "we really don't want to help people give".
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August 2022 by Paul
The people here are very nice very gentle and intake process was very simple and quick the selection of clothes was small however the snacks were great
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August 2022 by Jaxon
They are a great resource for all humans we take our members here
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June 2022 by Decemeil Dixon
This place won't answer their phones and office is closed. Not sure how this agency remains in business if it's not willing to fulfill it mission and community obligations.
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June 2022 by Sarah Geniesse
Where I can get buss passes totally help me so I can get around.
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May 2022 by Malali Kakar (Leilaa Marjan)
God bless . Thank you guys awesome coupon for I'd card. Love you guys thank you keep up the awesome work thank you. Ladies God bless always smileCheers
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May 2022 by Shawn Selmier
Friendly staff and always have decent clothes but only allowed to get clothes once a month
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April 2022 by Ruth Fell
Excellent resource for homeless and at risk individuals. Francis House has managed to stay open during most of the pandemic and I felt safe going there when organizations were afraid sometimes to come to us.