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February 2024 by Brian Scott
Staff was friendly and extremely helpful. Made me feel like my car was taken care of with like it was their own.
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February 2024 by Matayo Sanchez
Got here at 10:50am and asked for a inspection for to see what brake pads I needed and didn’t leave until 2:30pm. JUST FOR A INSPECTION took around 4 hours. They did properly inspect the car , but didn’t couldn’t give me a proper estimated time it would take. VERY INCONVENIENT and seem they OVERLY took there time.
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February 2024 by john george
When you work with honest people and trust that they will do the right thing, you can’t go wrong. The staff at the store cares about their customer and the job they perform for you. The team works together as one, they are polite, and courteous. Do yourself a favor and make an appointment with these people for your car care. Honesty is the best policy and you get it here.
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February 2024 by Nancy rocha
Excellent.Service
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February 2024 by Joseph Guarnero
I forgot his name, but the guy at the counter was super friendly and helpful - I've always really liked the staff at this particular Firestone (Marconi, Sacramento) because they've always been very friendly and helpful.
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February 2024 by bibi smit
Had a great experience here! I highly recommend. Raíz and Thomas provided great customer service.
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February 2024 by Lanell Warner
The beginning was a scheduling issue as I wasn't offered a weekend appointment. However after I requested a weekend a Sunday was granted. After that service was smooth sailing with just a lil bump in the road with my wipers not fitting. Added a 15 minute wait. But I was able to watch the game while doing so! Thanks Sean for being a great customer service agent!
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February 2024 by Nathan Vorhes
Sean was a great help!
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January 2024 by Nathan Shrader
Fast and friendly staff I walked in and drove out with new tires in less than an 2 hours on a holiday with no appointment
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January 2024 by Hunter Prestwich
very clear with what they wanted to do with my car in the near future and told me about things i should consider fixing in the near future that i never even knew was an issue
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January 2024 by Cynthia Gal
FireStone Gets five Stars, just checked my Air in my tires. Very helpful in helping to keep our car safe while on the road. Thank you Firestone!
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December 2023 by Marcus Morgan
Great customer service
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December 2023 by steven gresswell
Raiz (last name), Shawn, and Eaireal were all amazing! Great great customer service throughout at this Firestone! I was able to get in quickly and they were super flexible in getting me in. They did a great job getting tires on my truck and even did it through the VA program! If I could give 10 stars I would!FYI: just read a review below and I had a complete opposite experience! I was able to get in within a hour for a new tires. Despite squeezing me in a was still in and out. They all are very efficient and if needed the manager was willing to help as well.
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October 2023 by Richard Ramirez
They take care of my 2017 jeep and 2012 Escape. Always do good work.
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September 2023 by Morganne Johnson
Idk how the service is because you can never get in this place. You need an appointment like 3 days out so if you ever have a flat and need a quick fix or want to get here first thing to get new tires don’t come here! Just go to a locally owned tire shop with adequate staffing and the ability to work on more than 2 customers at a time. Im sitting here looking at only TWO mechanics working on one car & a parking lot full of people
