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August 2024 by Author Alfred Guajardo
This is about FedEx located on 56th and J Street Sacramento Centrally located in East Sacramento, if you need to use a computer, or have something printed this is the place, or pick up a package or deliver one, they also have private work stations for your personal needs, and the help here is plentiful if needed, they are knowledgeable and professional in tech areas, and a go to for computer accessories, and there's plenty of parking ?️ 5 stars Hands down. Al
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July 2024 by Carla Castro
I had 2 returns to walmart. The clerk insisted they had to go in one box. Would not put them in separate boxes as I requested. Lesson learned. I should have canceled the whole transaction, but was told that the return label was done and could not be changed. Today I was charged $10.92 for an item that was in that box, supposedly not returned, but due to FedEx erroneous procedures, was not properly documented as a separate purchase. Expensive lesson learned. *sigh*
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July 2024 by Stephanie Gallagher
As another reviewer noted, this location suffers from arbitrary policy implementation and poor management. Several visits have resulted in not being able to ship packages for reasons that seem made up on a whim.
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July 2024 by Linda Zarzana
The staff are so helpful and friendly. They professional wrapped and shipped a delicate item which arrived in great shape and a timely manner
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June 2024 by Camilia Ghovanlou
This location is amazing! Kevin was super helpful- I came in twice yesterday and he made the process so seamless. The rest of the staff was extremely nice as well. Kevin was just the one who I talked to several times. I will definitely be coming back to this location!
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February 2024 by Carla D.
Great experience today at this FedEx location. I had a very heavy box that I needed to return to Amazon. I contacted this location via phone and reached Jeff. I explained that I had taped the box with mailing tape, but it needed some plastic strapping added to further secure it during mailing due to the weight. Jeff reassured me that they would be able to assist me.When we showed up with the box, we were greeted nicely by both Jeff and his co-worker as we entered the building. Jeff came over to assist and when I started to describe what was needed, he was quick to recall our earlier phone conversation. We were in and out of there in no time, return receipt in hand. Jeff made sure to let me know when the mailing would actually occur due to the weekend schedule. Kudos to FedEx for having Jeff at the helm of this busy location, and thank you, Jeff!
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October 2023 by David Liebler
Great experience. Amazing customer service. Jeff went above and the beyond the call of duty to ensure we were satisfied with the end product.
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August 2023 by Michal Grebac
Good opening hours, parking always available, no or short lines, friendly service.
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August 2023 by Alison Thorngren
I had an urgent package being shipped to me overnight - been waiting at home by the door for it. My dog barks once - he sensed someone at the door. No knock. I run over and the fedex guy turns around and walks away from me. I have to FLAG HIM DOWN "hi did you leave this note on my door?" He goes "i was there quite a while" a lie. Clearly he came to my door, immediately left a note, then tried to get away with not doing his job. Lazy and rude at that. I hope he gets fired, these people will try whatever they can to NOT deliver your package.
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July 2023 by Staci M.
Made a mess of life this morning and had to come up with something quick to get some business done. Headed to FedEx in Arden and couldn't get help so I ended up here. Rochelle was super helpful from the start. I wasn't really sure how to get what I needed done but she did. She definitely saved the day. I'll also mention the other associates seemed super helpful in their interactions as well. Chefs kiss.
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July 2023 by Scotty R.
Yeah---This Location has inconsistent service. Sometimes Good to Great but my experience today was POOR!Overall as FedEx prices have consistently crept North their Service has consistently Crept down. Try to avoid this location as much as possible---
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March 2023 by Bliss Full
Rudest CS ever! Inefficient and careless! Horrible experience. Will never go back!
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January 2023 by Jaime E. Soto
Rude customer service. Unhelpful. Will not let you have a piece of tape to tape your package. You are forced to having to go buy a roll yourself or they refuse services. Avoid this location at all cost.
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December 2022 by Lora S.
Rochelle was the only one working, and it was very busy. She was very courteous and polite and acknowledged all customers making them feel like they were receiving personal service. I highly recommend her.
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October 2022 by Samantha W.
We went to this FedEx store location for full service printing for our wedding (welcome sign, seating chart, menu, program, name cards.) We are very happy with the product and service that we received. The staff were friendly, knowledgeable, and patient. Would 100% recommend!
