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July 2024 by JD Martinez
Juan of the BEST ?
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July 2024 by charlotte banks
7/14/2024 -
The harassment continues.
At 12:20 PM today I was in my car exiting the apartment. David was fixing the gate. This is the same maintenance worker I had to file a complaint about, re: him threatening me, and refusing to leave my front door when asked. As the gate begins opening David looked over his shoulder and made eye contact with me. As I was sitting waiting for the gates gates to open, Rido drove up in an Evergreen Park apartment golf cart and blocked the "out" exit of the gate. Rido blocked my ability to exit out of the apartment complex by parking the golf cart in way that faced my car. He saw exactly who I was and he seem to park it there on purpose to force me to have to drive through the "in" gate. Rido then exits the cart he parked. After I sat there waiting for gate to finish opening, I continued to sit there waiting for him to move the golf cart. After he saw I wasn't moving, Rido begrudgingly got back into the Evergreen Apartments golf cart to move it. He did not acknowledge my presence, he did not apologize for blocking my exit. Which differs from his past behavior of uber friendliness. In my experience, Rido has a habit of not complying with my request to have maintenance contact me at least 24 hours before they show up for any repairs, and I have complained about this.
This seems like harassment and intimidation.
Do not rent from this place if you want to to be safe and feel safe in your home from the maintenance staff and management .
Don't get started on how I got a hold of the director and she spent the entire conversation attempting to gaslight me into not believing what I experienced.
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July 2024 by Wayne E.
I am writing this email to acknowledge the appreciation I have for David and his crew members, Hung and Rico. Before signing our sixth year contract, repairs and work were needed to be performed and completed before making the final decision to stay another year. We talked with David and he reassured us that he along with his crew would take care of our maintenance needs and he did far above and beyond, with a professional and respectful team that came in to satisfy us as Evergreen tenants. Besides the linoleum that will need to be replaced in the near future, which I asked David for some additional time to wait and prepare for, everything was done to our great satisfaction and we truly are grateful and thankful to have David as the maintenance supervisor and his crew members.
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June 2024 by natalie cortez
Stephanie and Faith are the best leasing agents!
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April 2024 by Kim Perry
Have lived here 3yrs 5 stars is not a high enough rating office staff Gets10 stars grounds keepers gets 10 stars cleaners get 10 stars and maintenance (especially Rigiaberto and Daniel H.)get 20 stars if you are looking for a nice quality place to call home check out Evergreen apts.
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February 2024 by Too Much
This place was okay but it became ran down over the years. I have been robbed here by thugs and I have two small little girls and the maintenance crew sucks because they always do 50% of the job it never gets done. You get an extra bill every month for utilities. The mailman has been robbed here also it’s sad and now I’m moving far away from this place DO NOT LIVE HERE
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January 2024 by J S
I was there for a couple years i was a good tenant there was alot of stealing going on from there I didnt get my deposit back when I move the carpet was old the microwave was old everything was old in the apartment. I know I was not going to get my deposit but they still charge me for cleaning . you have to pay it or they send you to collection that is why they only have 3 stars.
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December 2023 by J P
Tennant for over three years. FIVE star service this year 2023. Family friendly staff. Exceptional service from office staff Karissa and Storm. The maintenance team proactive replaced a/c unit due to deficiencies and leaks. Very safe property to live in. Empathetic, supportive Office Staff, expert maintenance team. Every issue encountered has been resolved. Thank you for the positive experiences.
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December 2023 by Noman Sidiqi
I rate it 1-10 because I been playing soccer normally here and I didn't disturb anyone but until there was kid he was hitting the people windows balcony like this is soo stupid and all people blamed us and the manager got angry so the manager banned us from soccer which it's annoying this manager wants to stop me from my dream that I been playing soccer and even to make worse today I was playing with my friends but this stupid manager came back and he even said "You have to be in your own area period and you can't play anymore if you play we will kick you guys out" Like this is soo stupid I been here for 2 half year and I never seen this but this week is worse like where's the owner I need to talk to them like we can't play or hangout with my friends like what kind manager is this. This is the worse manager ever seen in my entire life I would recommend the manager is stupid like he won't let you hangout with your friends and play the worse manager ever.
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December 2023 by J H
Tennant for over three years. FIVE star service this year 2023. Family friendly staff. Exceptional service from office staff Karissa and Storm. The maintenance team proactive replaced a/c unit due to deficiencies and leaks. Very safe property to live in. Empathetic, supportive Office Staff, expert maintenance team. Every issue encountered has been resolved. Thank you for the positive experiences.
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December 2023 by Sha Wu
I have lived here for quite several years. The pandemic brought us a couple of tough years I have to admit. And honestly all through these years the management team is always very friendly, caring, and responsive. For a recent example, last week my gate controller was not working and I didn’t notice it until very close to 6 pm on Friday. The lady at the office was very caring and patient. She fixed the controller and solved our problem. The maintenance team is also superb. We can always count on Mr. Hung, Mr. David, and the whole team for any maintenance concerns. They are always above and beyond expectations.
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November 2023 by Leticia Carrillo Garcia
It is a very quiet neighborhood and place to be. The maintaince people and the office are really helpful with everyone on what they need
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August 2023 by Marissa Frausto
Karissa, the Assistant Community Director, is so wonderful! Actually, all of the office staff are wonderful. They will always listen to you and ensure that you’re taken care of— you’re not just blown off and forgotten about. A huge plus in my book.
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August 2023 by Destiny Cortez-Davis
This is my second time living here. We previously lived here in 2017-2019 and it was great which is why I felt comfortable coming back. This time around it's different. Our upstairs neighbors are noisy. Constantly banging, stomping and thumping. We've asked them to keep it down but they don't. The office keeps promising to do something but in the two months I've been back it's an every day occurrence. At one point there was a bunch of broken glass in my car port and even though maintenance would drive by every day on their carts I had to stop and ask them to clean it up. We asked them to have pest control come by and do something about the spiders and even tho I got a confirmation email that we were on the list, pest control never came. They said they'd have them come back but that never happened. We keep asking them to call before they pop by for maintenance and they never do (we have animals). Kids were constantly playing in front of our door and windows. They'd scream. I'd ask them every day to keep it down because my partner worked at 1 am so needed to sleep. They never did. They always left their toys where I'd trip over them (I'm 38 weeks pregnant). The apartment never did anything despite our complaints. Even when I told them they were throwing rocks and other toys by our cars. Leaving their scooters in the parking lot or how they were peeping through our windows. Nothing gets resolved here and I don't suggest living here
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August 2023 by Alex GrayFox
9130 Location:This review is in regards to the maintenance staff. Dave,Hung and Surmn, these guys are the most professional staff I have ever encountered. very professional, quick timing and friendly. more apartment complexes need maintenance staff like this... SOLID 10/10
