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January 2024 by Omid Shirzad
Very unprofessional staff, even they don’t know their job, so please even don’t bother yourself by going to that location.
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August 2023 by D G.
Slowwwwwww this bank is slow on everything, it's like mailing a letter via the Pony Express instead of flying it to the destination. Also, their website is full of lies and deceit. While the staff at the bank are great, the bank itself is junk, Save yourself a headache and go Cathey, Chase or any other bank. I regret ever opening an account at this bank
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October 2022 by Nathan Hayes
Terrible customer service. Extremely racist if your American. Refused to get branch manager. Unbelievable
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July 2022 by Tammi Dehate
Don't bother trying to bank here! UNPROFESSIONAL!! RACIST!! If you're a white American they'll argue with you about their practices and won't listen to real banker knowledge!! Going to complain to the BBB!!
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August 2020 by Terence K.
Just opened a business account. Very helpful and sincere. Much better than the large banks
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August 2019 by Pip And Peggy W.
Negative and very impatient loan officer
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May 2018 by Timmy Luo
The manager was rude when I came and open up an account. She was also unprofessional about the affairs.
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October 2017 by Daniel T.
Ida Lee was very professional in opening a checking account. She is very knowledgeable.