-
May 2024 by Melanie C.
Lovely customer service every time I've gone, usually I can find what I need or at least something I can use if not the exact item I'm looking for.
-
May 2024 by Danny D.
I have shopped here several times as it's my local hardware store, but I was never a big fan after their move. The old guys and gals at the last Ace were more personable, friendly, and helpful -- something one would expect from a local shop. Today, I was kindly greeted as I walked into Ace and asked if I needed help. I said, yes, I need assistance, please; I need two keys made. The associate directed to the paint counter where the keys are made. As I was walking to the paint counter, one of the store associates had her head in the freezer like an ostrich, no joke. The ostrich worker was running around and ran into her "friend" who needed help in the plumbing department. The ostrich worker then pulls "Hugo" in the paint department away from me to help her "friend." The customer said he could wait if Hugo needed to help me. The Ostrich worker then replied to her friend that she would help me. I left because I was tired of waiting and was never personally acknowledged by the ostrich after about several minutes. So here I am writing the review. I will take my business to a big box store that is willing to help me at a lower price, too. I'm fed up with their attitude at this Ace and will make the extra drive to have a better experience and save money. Not all of the employees are bad apples here, but there are a few rotten ones.
-
May 2024 by dredge man
They had what I looking for. I was unable to find the product anywhere else.
-
May 2024 by Chuck Dalldorf
Extremely helpful staff at East Sac Ace Hardware. I have had excellent customer service here and appreciate how big the store is and what they have on hand. They have ordered things for me, which all worked great. Happy to stay far away from the soulless big box nightmares...Thank you!
-
May 2024 by Jessrenee Cantley
They were so rude. I was trying to find a yeti cap for my yeti and they did not want to help me out. They looked at me like I was some alien and then as I’m walking out the door with my own yeti some man young boy tried to grab my yeti out of my hands like it was theirs like I was trying to steal very very rude people. I would not suggest to go to this Ace Hardware at all, I went in with my workout clothes on and they looked at me like they were better than me rude, rude rude, rude
-
May 2024 by Cecelia A.
I ask if Ace would help to put my antique lamp in working order,even though Ace does not repair things, I met a nice young man named Hugo who offered to help a elderly person with her lamp! He was patient and had great customer service skills! Thank You Hugo!
-
March 2024 by Nik M.
Love it here. I come here several times a week and avoid the crowds at home Depot. All the employees are very helpful and nice.
-
February 2024 by Phillip Diaz
Very helpful employees
-
February 2024 by Garret Spenst
Best box hardware store in sac. Lovely staff, clean, well lit, organized. Go in, talk to them if you need, have a good time with your projects.
-
January 2024 by libby crump
Very helpfull
-
December 2023 by Eric Stokes
Alway have what I need.
-
November 2023 by ben ciceron
large store and attached parking. Helpful and friendly staff
-
October 2023 by carlena anderson
Customer service was great! Nice astomphere and had a lot of bargains sales!
-
October 2023 by Ken M.
First time in this location. Thought it was just great. Good to have a store in the neighborhood as East Sac Hardware closed down a year or two again. Found both items I was looking for yesterday. They do have a nice variety of inventory. I found the staff attentive and looking to help customers. Parking was decent although they do seem to allow Trader Joes customers to park in their lot and can see how that could be a problem as it was not just a few I witnessed (and you can tell by the location of cars in the lot). I will certainly be back and absolutely give this Ace Hardware two thumbs up.
-
September 2023 by daniel neeland
Great local hardware store. I much prefer this place to the big box down the road, and the people are very nice and helpful.
