-
May 2023 by Betsey
Love the same day picture service, the price discount offers, and the thoughtful associate who helped make Mother's Day a little more memorable.
-
May 2023 by Ronny Allspeed
Bad customer service and policys at this location. I was servicing the plaza for work and needed to use a bathroom and it was the nearest store to me. I asked where there restrooms were and one of the employees immediately shook his head and said go next door. It's a CVS what if someone had a emergency? I have a CVS close to where I live. I go in there all the time but I'm never going into any cvs ever again. I can find what I need elsewhere.
-
May 2023 by Sue Straine
This CVS has, by far, the best staff anywhere. They are welcoming and always willing to help. They are ALL great representatives of CVS!!!
-
January 2023 by Dee'Janae Tyson
If I could give 0 stars I would. I went to this location to fill a prescription, and proceeded to leave the store. However I was followed by the District Manager Ryan Vaughn whom followed me to the front of the store to write down my license plate number. I asked him what he was doing & he accused me of stealing. This was the craziest experience I’ve ever had in my life, and quite frankly it was very disturbing. I was appalled and captured the entire encounter on video. He embarrassed me in front of a store full of people. When I asked if he was accusing me of stealing due to my racial background, a woman in the line said well I think you’re stealing because of your race. This was a very traumatic experience for me, and it was extremely humiliating. I asked him to check the cameras so he could indeed see that I had not taken anything, and he refused. He also refused to apologize. Ryan is not a nice person, and should not be managing stores if he is going to accuse people of crimes based on their race.
-
January 2023 by Hamayoun Shirzai
Friendly staff. However, They are doing business. I wanted to make a money order, and the cashier did not accept my card and asked for cash. There was an ATM machine inside the store that charged you more fees.
-
October 2022 by Angela T Polk
I love the greeting and help I get from this location and actually all the locations I visit. I am well taken care of when I enter their establishments. Thank you for being a blessing in my life!
-
May 2022 by Hal C.
I recently filled a prescription at CVS and was charged 3X the usual co-pay for the specific prescription. When I asked why the charge was so high, the employee said it was because the prescription was a 3 month supply. I told her I am always charged the co-pay per prescription, not by number of months supplied. She said, if I didn't like it, complain to my Insurance company and ask them for a refund. I was shocked by her arrogance. I will never fill another prescription or buy anything from CVS again.
-
January 2022 by L U
Friendly staff. Vaccine shot area was a bit unkept.
-
January 2022 by Emily C.
I know it's a Sunday, but the service cannot be this slow at a pharmacy! If you can, please do yourself a favor and avoid this pharmacy. The pharmacy technicians weren't very friendly. My grandparents made an appointment for their covid shot, but the pharmacist did not show up till 30 minutes after the appointment time. They didn't even acknowledge that they were late. They gave no apology whatsoever. It was the most frustrating experience I have ever had at a pharmacy. The only positive experience I had was the interaction I had with the cashier/retail people. They were super friendly and patient!
-
November 2021 by Lanaya T.
Are you kidding me!!!!! Called in 3 times, placed on hold all three times, waited over 30 mins each time and disconnected all three times!!!!! Fix your Pharmacy call in line! You can hire someone to answer calls at home. Horrible!!!! I know Ca is short staffed but WTF. When I tried to talk to them to tell them not to put me on hold, he did it anyways!!!! I am headed up there to personally discuss the issue they are having.
-
April 2021 by amy golonka
This CVS is supposed to be open until 10pm according to the hours posted on the door. Well here it is only 9:30pm and the doors are locked and nobody is here!Ugh.
-
April 2021 by Kirah H.
I am writing this review, because I am very disturbed by the shopping experience I just had at the CVS on Rush River Dr. in Sacramento, CA. I went into the store to pick up a prescription, however on the way out I was confronted by the District Manager Ryan Vaughn whom aggressively walked up to me asking if I needed help with anything. If you've ever been to CVS you know that the pharmacy is located at the back of the store so you have to walk through the isles to leave. Apparently Mr. Vaughn assumed that I picked up something on my way out of the store because as I got into my vehicle I saw him standing by the door writing down my license plate number. Once I saw this, I was very shocked, and I exited my vehicle to ask him if there was a problem. He proceeded to say no with a smirk on his face. I told him that it seemed as though he had followed me to the front of the store and had taken my license plate number down. I told him that I had not stolen anything, and asked him to please pull the cameras so he could see that I had not stolen anything from the store. He refused, and I asked him why he thought I stole something, and was it due to my nationality? He said no, however a heckler in line stated yes I was stealing because I am Black. I was very shocked by this as well. Mr. Vaughn appeared to agree with the woman's comment, because he smirked. He did not ask her to leave the store. He proceeded to ask me what I wanted from him, and I told him an apology would suffice. He refused, saying that he did nothing wrong. I was so offended and mortified by this encounter. I will be changing my pharmacy, and will NEVER visit this store again. I have never felt so uncomfortable in my entire life. I am hoping that Corporate can speak with Michael Vaughn regarding how to treat valuable customers, whom spend their hard earned money in CVS.
-
April 2021 by John Luna
Most unprofessional place I have ever been dirty and rude
-
April 2021 by Trey Carter
Sandeep helped my mom thank u for your help
-
March 2021 by Kathy P.
In February of 2021, I went to CVS to return a pair of reading glasses and was immediately treated terrible by the store manager Angel Carbajal. She immediately "copped" a attitude with me by saying I needed a receipt and I only can get store credit and proceeded to send me back 3 times to get the exact eye glasses so I could get my money back. She had trouble with the return so she took it out on me and tried to send me back for the fourth time and I refused, there was no other customers at this time. I finally got my money back after 25 minutes because I had my receipt but what's her problem except being lazy and not doing her job. Not once did she apologize for sending me back there and she didn't know what she was doing. I also tried calling the district manager Ryan and his boss John until this is resolved. You can't treat people especially disabled people like this and think you can get away with it. Angel is one useless manager at CVS.