9AM - 5PM
8725 Folsom Blvd, Sacramento“Lauryn Gray was so helpful with my problem with both my cards. She really makes me happy that I choose to bank with Safe credit Union. I believe she deserves a raise if that is allowed.”
9AM - 5PM
5210 Madison Ave, Sacramento“Pleasant Professional People! Willing to be super helpful with my Elder when she has questions. They have been understanding and highly capable in their approach and hands on applications to lessening my fears in our nations unrest. I am moved to leave a review in the Most Postive Of Lights. Thank Each of You who works to keep Our Futures in a steady balance. The Behind the scene To!! In turn we are able to come in. Do business; feel safe ,and leave more informed then when we arrived. Gosh, Thank You!”
“I switched to Safe after being fed up with another bank due to their charges and limiting online transactions. Safe has been a breath of fresh air, I’ve always received excellent customer service and have recommended them to several friends who were considering switching.”
“I've only been at this bank if you much but I really like it a lotit's not real crowded all the timeI usually go there when I need you around 10 a.m.and it's really not far from me either and they all are very nice here, they help you with all your needs with their knowled and care I have felt safeso if your in need of a nice fast but a honest , Safe Credit Union onEl Camino Avenue in Sacramento California this is the place fe for you too Its about half an hour walking distance from my house...”
“I recently went into the Bradshaw Branch of the Sacramento Credit Union for a routine matter. The Branch Manager, Veronica Anguiano, and the teller listened to my concerns about a previous computer hack. They reviewed my loans and accounts and made recommendations that saved me about $350 per month. The teller also gave my dog treats and made me feel they care. That is why I continue to use the Sacramento Credit Union for my banking needs. I wish I remembered to write down the teller name. Veronica and her staff supported me through the entire process and made the transition easy. Thank you so much for watching out for me.”
“I would like to thank Cecilia Gomez, the employee at Golden 1 Credit Union, for her excellent customer service
I would like to give her 5 stars”
“Open my account in 1980. They have always there when you need them. Polite, professional and confidential. Online access is wonderful when traveling. We have purchased 5 new cars and travel trailer and every purchase was efficient, no delays, easily accomplished with minutes.”
“Ms. Sharon is gonna mess around and make me leave my credit union in favor of Schools! I had a loan with Schools years ago and began receiving statements that showed I had hundreds of dollars in the account. Knowing that was incorrect, I stopped by to ask the staff to look up my account and go over it with me. I was greeted by Ms. Sharon (whom I would later learn is a manager), and another young lady. Ms. Sharon looked up my account and verified the funds were accurate, and that I put them there! She told me how to withdraw some of the monies (I didn't have an ATM or anything), made me an ATM card and then I asked about having the account closed, since I bank elsewhere. Ms. Sharon shared about the recent merger and how membership qualifications have changed, so I decided to keep the account open. I headed to the teller and was helped by Stephanie, who was very nice and provided additional information on how to manage my account. Lovely experience at Schools, I may be switching (primary) credit unions!”
“This Patelco Credit Union is located within the Conservatory Center. Employee's Tyler and Ezekiel brought their A-Game and it is absolutely clear that Patelco Credit Union genuinely treats employees with guided respect and appreciation, in return for what they do on a daily. Awesome job Patelco Credit Union.”
“My husband and I visited the Calvine Pointe branch last night to become members and finalize a vehicle refinance that I had started online. It was our first time working with Schools, and I was so impressed by the customer service. Last night we worked with Stephen, who was friendly, efficient, and so very kind to stay late to accommodate my husband who was stuck in traffic. He provided clear communication about all the paperwork and made the whole process seem quite easy. Stephen exemplified the type of customer care that is so rare these days. We look forward to doing more business with Schools in the future!”
“The ATM Machine is open during the weekends and it's not busy during the weekdays and waiting in-line was short. I was able to cash my check quickly. It's conveniently located next to Starbucks and See's Candies.”
“I've always been treated well by SCU! They recently approved me for an auto loan with a seriously unbeatable rate. Ashley is the best, friendly and efficient. If you're looking for a new bank check them out!”
“Partnering with The Golden 1 Credit Union for our banking needs has provided us with valuable financial tools and resources, helping us to navigate the complexities of business finance with ease.”
9AM - 5PM
1631 Claudia Dr, Sacramento“I’ve been a customer of Schools since I was 15 years old. They have great customer service and are all very kind. I look forward to working with them for many more years.”
“Great customer service and very friendly. You can make appointments online if you need to speak to a banker about opening new accounts. They also have free financial advisors for customers by Lew and Kyle and both are really helpful. Also has three ATMs out front.”
10AM - 5PM
2360 Stockton Blvd, Sacramento“Went in to open a new checking account and they were very helpful at getting me an appointment. A.J. was very informing when it came to talking about credit and helping me understand new banking terms! I really appreciate it and really excited to start using Golden 1. Thanks everyone! So friendly.”
“This review is for my experiences with Sacramento credit union in general, not just this location. I have been a long-time member originally with Kai Perm credit union for kaiser employees. However, when Sacramento credit union took over, I kept my account with them . I don't really have any complaints and have a checking & savings account with them . I had a $1000 CD, which i kept open for years. I have had two auto loans with them , I co-signed for my sons personal loan, and I obtained a second on my home. The location here is easy to access when serving on a jury , I used to frequent the Morse location when I worked in the area but now I use the Elk Grove branch as it is close to my home. I appreciate the hours they are open as well as the call center, which you are easily able to speak to a live person without jumping through hoops. Unlike the big banks who you can rarely speak to a live person both in branch or over the phone.”
“I have been a member for over twenty years and really appreciate the small bank attention I receive whenever I go into the branch. They know your name and you don't feel like a number, much different than the big banks. Fees are nonexistent and our home equity line is at a great rate. Maybe not the fastest service, but overall I would recommend.”
“I have been a member for many years. If you are looking for a place that knows your name, this is it. Service is always warm and friendly. I have two accounts and had a vehicle loan also a visa, all accounts were without any problems.”
“From the moment I approached Casey with my concerns, he demonstrated an exceptional level of professionalism and expertise. Not only did he listen attentively to my situation, but he also took immediate action to address the issue at hand. Casey's proactive approach and quick response time were truly remarkable.
What sets Casey apart is his genuine care and empathy. Throughout the entire process, he consistently went the extra mile to ensure that I felt supported and informed. He took the time to thoroughly explain each step of the investigation and patiently answered all of my questions, putting any concerns or doubts at ease. Casey's ability to provide clear and concise information was invaluable, allowing me to make informed decisions with confidence.
Furthermore, Casey's tireless efforts in gathering evidence and advocating on my behalf were truly extraordinary. He left no stone unturned, leaving me with a sense of assurance that my case was being handled with the utmost diligence and attention to detail. His commitment to resolving the issue efficiently and effectively surpassed all expectations.”
“I can only speak for my own experiences, but I don't understand the negative reviews posted here for this branch. I've had nothing short of great customer experience here. Prior to moving to Safe, I was a Wells Fargo customer for over 6 years (when I had gotten my first job), and they were nothing but a pain to deal with it. I jumped on the credit Union bandwagon because WF was charging me up the you-know-what with fees, not releasing my funds, and their online banking was not always 100% accurate. Safe Credit Union has provided me exactly what I was looking for in a bank, and I feel like they are more welcoming and overall accommodating to their members.”
“We had some hiccups/issues but Lorena (Staff) from this location on Southgate was absolutely helpful, knowledgeable, and she was able to help resolve our issues. Thanks for the excellent and friendly service!”
“I walked in with an issue that thankfully got helped by Marissa Smith. I did a walk in with no appointment so I was waiting for help not long and it was fast and simple. She was very kind, helpful, and friendly. I was trying to apply for a credit card and she did an amazing job with answering all the questions I had or any concerns. She even helped me set up a money marketing savings account that can help me build money slowly which was kind of her. I will definitely be coming back if I need any help or questions thank you also for the amazing customer service!”
“We didn't have an appointment but scanned the QR and was helped within half hour. Didn't catch the bankers name but he was very kind. We had gone earlier to the one in west sac and the assistant branch manager would not let us scan the QR code. 5 stars for Arena branch and 0 ,ZERO for west sac assistant manager”
“The young man who assist me that day when I went to Golden 1 on Broadway was excellent. That was the first time someone spoken to me about making my money grow. Therefore, I can say “He did an excellent job” I would like to say thank you”
10AM - 5PM
7465 Rush River Dr #110, Sacramento“It's great to have a Golden 1 in this area. Always been helpful. Sometimes cues can build up but that's because of customers that have issues with their accounts, this where l wish the staff in the offices would step in to keep the line moving.”
“I LOVE this Bank ! They are extremely joyful & they greet you the moment you walk in they make you feel like KINGS & QUEENS. I'm proud that I gave up on Chase & Wells Fargo Bank to have Schools First Federal Credit Union Bank as my one & only. They can do just as those two Banks & more. Best place to Bank with.They get 10⭐ not 5⭐!!”