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November 2024 by JOHN NEVES
Fast service
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October 2024 by Legend
I am infuriated with this Chase Bank making me a victim of BANK FRAUD because of their incompetent workers letting someone use a stolen identification to deposit a fake check WITHOUT verifying my signature. Someone deposited a fake check who forged my signature and got a hold of my bank information. This resulted in a nightmare that is still ongoing. Michael, the manager, was trying his best to be helpful with my situation, but unfortunately, I have lost my trust with Chase due to this matter. What the manager really needs to do is fire whoever the teller that allowed bank fraud to occur. This shows that the tellers lack attention to detail and let others impersonate identities by withdrawing your hard earned money. This is such a disgrace. Do not bank here unless you want to be a victim of bank fraud.
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September 2024 by Jose Leonardo
No ATMS
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May 2024 by Jessica Bajwa
10/10 customer service from the manager! What a breath of fresh air after dealing with other banks and their less than poor service. Thank you Atif!
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March 2024 by Sophia Victoria
This Chase bank location is my favorite location. You’re always treated with dignity and respect and welcomed and greeted. I have a great banking relationship with Sydney. She’s awesome.
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November 2023 by Bobbie Clemens Rush
A Very Nice Police, No. 10 In Service, NO. 10!
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September 2023 by Russell Wilson
Opened an account with Dinh Vo, he was super helpful, very patient, and an overall great guy. Highly recommend him!
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July 2023 by Dorian Eldridge
I worked with Sean Hajrah today on opening up an account and he was beyond amazing. He made the process totally easy and is by far one of the best bankers I have ever worked with. If you are looking to opening an account or becoming a Private Client at Chase, I 110% recommend Sean!
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December 2022 by Aaron Panizo
Holds funds that are in your accountNo help on phoneOr onlineChase has continued problems with customer service and leaves customers unable to access there own money and with no help.
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November 2022 by Nataly Smith
Very unorganized
And very rude people here
Not coming here again!
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June 2022 by David de la Peña
I’ve been to this locations on two occasions and both times was surprised by the lack of professionalism or willingness to deal with urgent business in a timely fashion. The manager may want to reconsider calling his customers “bro” as a starter.
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February 2022 by Tyler B.
I would not open an account with Chase. The worst customer service and they can care less about there clients. I had my wallet stolen and $800 charged on my card. Chase would not refund, and denied my case and never notified me. I found out looking at my account one day. It took Chase over a month to respond to any of my calls or emails. It pretty bad when their own banker is telling me how to sue the the company and who to call to report them and said that this is crazy for them to deny the claim for this amount. Closed my savings and going to close my checking once this is all figured out. Save your time and hassle, there are a lot of other banks that cares more about you and not the self's.
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February 2022 by Mary Nickel-Nguy
Lunar New Year is tomorrow and I called to see if this branch had any $2 bills. The lady on the phone said yes and didn’t need to put any on hold because they had enough for today. I went in and told the female teller I had just called in about the $2 bills. I asked for $200 worth. A male came to the window and was like “next time call and we can order them for you.” I kept telling him I called, but he still wanted to mansplain the need to call. I asked the teller, why did he feel the need to mansplain and she kept saying sorry. Totally inappropriate behavior and that is why chase has a reputation for their isms.
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January 2022 by Smith Family
Very unorganizedAnd very rude people hereNot coming here again!
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November 2021 by kenny lydy
Terrible! Horrible customer service and a very underqualified staff. Managment has very little knowledge of company guidelines and services making it difficult to have a talk about my money I can't have. 6 years with chase and since this branch opened there's been nothing but problems. I think the picture says it all!
