Chase Bank
Chase Bank,
BanksHours:
1598 Arden Wy, Sacramento CA 95815 Hours
About Chase Bank
Chase Bank has received a mix of reviews highlighting both positive and negative experiences. Some customers appreciate the decent location and ample parking, with an ATM drive-through that doesn't obstruct parking spaces. However, there are concerns about the limited number of tellers and windows, which can lead to longer wait times during busy hours. Despite these issues, many reviewers note that the staff is friendly and professional. One customer shared a positive experience with a helpful employee who managed to accommodate them despite a busy schedule, demonstrating good customer service. Another reviewer mentioned a warm greeting and quick service during their visit, although they also recalled a time when the branch was small and crowded, leading to frustration. Overall, while there are some concerns about wait times and branch size, the staff's friendliness and willingness to assist customers stand out as a positive aspect of this Chase Bank location.
Most Recent Reviews
October 2025
Sad that the walk up ATM is not available after closing so drive-through was long.
June 2025
Well, I was scheduled to meet with a representative of Chase today to open a checking account, but after reading some of the reviews I'm scared to even use their ATM's. They sound like absolute monsters, I hope I don't get yelled at, or get treated rudely.
February 2025
Zi is the most cooperative and knowledgeable person in this Branch, much respect for her and her team.
More Comments(68)
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