Terrible bank. I've had perfect payments history for over 15 years and they can't offer me any type of reduced INT rate. Not even a courtesy call offering something like a new card. Work with other banks. Save yourself from being squeezed by their rates.
March 2023
Been with them for years and recently they stopped depositing my direct deposit on time and even late. In the process now of switching but still payday is today and still no direct deposit.
December 2022
Matthew was helpful, familiar with Conservatorship and promised I could contact him personally if I ran into problems.