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March 2024 by Steve M.
There's plenty of equipment at this Gym and its a good size. The classes are plentiful but the issue is some of their staff members particular their weekend maintenance guy whose a serious jerk. I mean this guy works hard at being a jackass than doing his job. On March 2nd 2024 he opened the club late on purpose and even placed a chair at the doors as a form of a barricade. We all knew the club was closed, but he still had the nerve to be Mr. Passive Aggressive. He hardly cleans as he just walks around. Wipes are scarce, spray bottles are empty, and the guy whose supposed to full them isn't doing it. He's just rude and prickly and you can tell he doesn't want to be there. Why does In-Shape Family Fitness employ people like this?
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February 2024 by Duc L.
A bunch of cardio machines are out of service. Dont know how long it's been going on, but when it was California Family Fitness there seemed to be less issues with machines being out of service.
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January 2024 by Melissa W.
This was a duplicate entry, please ignore I'm a newbie at leaving and (obviously) updating reviews.
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January 2024 by Christina C.
This is one of the worst locations I have been to that they have. I hope with the new buy out some changes will happen. Like machines being functional, areas being clean and open, employees knowing something when you ask them a question. If all you care about is getting new members so you can get their membership fees, what are these members actually going to do when they go to utilize their membership and work out? Heads up, If you wanna work out at this particular location, you better show up in your work out clothes. If you're trying to go to the gym after work, you might wanna think to bring your gym bag to work and change there before heading over. Oh and pee before you get there, so time your pre workout too lol. Because they have no locker rooms. I'm not changing in a porta potty trailer again.Gtfoh
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December 2023 by Alex M.
Amazing gym. Great for all family or even if you go alone. Love it! Price is great too
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December 2023 by Liza L.
Hi, you had problems with cleanliness before, but now it's beyond that, I understand that there is a renovation, but it should not justify the dirt in the hall and especially in the pool and sauna area, the floor of the door handles all very dirty, in the pool itself at the bottom of the black sand, hair and all sorts of garbage like Band-Aids. People after sauna and bath come sweaty into the pool , it is so disgusting .
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November 2023 by TeamMaxwell J.
The issue with this particular location is safety within its parking lot. They have a growing homeless population along the perimeter of their outdoor swimming pool and parking lot that is ever expanding. The homeless cruise the lot looking into cars at all hours, but especially during the evening and early morning. I'd advise to only park near the entrance to the gym. Be vigilant and stay safe.
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October 2023 by Jay S.
Only came here one time to get a tour and sign up for a trial. I've already been burned by 24 Hour Fitness because they have issues keeping things clean, so I wanted to make sure that I get to trial a new place out before I sign up. I noticed other people in their reviews mention Bryan, and I had a similar experience. He was rude, condescending, and aggressive. Seems very unfit for CalFit. My guess is he must be related to the owners if he can talk to a prospective customer the way he talked to me (and the others in the reviews). Thankfully, I work near the Natomas location but live closer to the Elk Grove (Laguna) spot. They allowed me the trial and I was very happy with the location, so I joined there, and will be sure to raise a finger to my dear friend, BRYAN, the next time I walk into the Natomas location.
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October 2023 by Adam
I signed up for the month to month plan back in June. Tried to cancel it on 10/16/2023 and they said I have to pay for the whole month of November in order to get it canceled.I told them that the Rep who helped me whose named Gary told me I just need to notify them a week before thr next billing cycle (first day of the month) and I wont be charged for the next month.I called their corporate number and all they did was blaming it on me for not reading the contract carefully. I told them I was misled by the rep and they said there’s nothing they can do about it, and i still have to pay for it.This is the worst experience I’ve ever had with a gym. Highly NOT recommend.
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October 2023 by Logan L.
I signed up for the month to month plan back in June. Tried to cancel it on 10/16/2023 and they said I have to pay for the whole month of November in order to get it canceled. I told them that the Rep who helped me whose named Gary told me I just need to notify them a week before thr next billing cycle (first day of the month) and I wont be charged for the next month. I called their corporate number and all they did was blaming it on me for not reading the contract carefully. I told them I was misled by the rep and they said there's nothing they can do about it, and i still have to pay for it. This is the worst experience I've ever had with a gym. Highly NOT recommend.
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October 2023 by Truth S.
Staff is very nice and willing to help if you have any questions. I have had no real issues at this location. There is the same issue at most of the locations with not fixing equipment for quite some time but at this one specifically it's minimal. I also really don't like that people have to put plastic bags and water over the sensor for the steam room. I was told by another patron that this is because the sensors are too low. If that's true then that sounds like an easy quick adjustment that needs to be made so only one less star.
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October 2023 by Jacqui Whitten
Super big gym, lot of equipment but try hunting down smaller weights to use for small female. Friendly staff but It’s also dirty, which was a definite put off because of Covid. Hence score of 3. The indoor pool they said was going to be cleaned when asked. How disgusting. I haven’t been in a long not since last year and I have been a member of both Rocklin and Roseville before NorthNatomas for a total of 20 years. Both mentioned were clean and great.
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September 2023 by Ann S.
Ive had a trainer for about a year now. Logan Q. is the best trainer! He is patient and pushes just the right amount. Ive never been consistent with working out previously. I feel Logan is helping me create my forever work out. I understand now that going to gym even for just 3 months will not get you to consistent results. This is a lifetime commitment. The staff is all very friendly and they know you by name. I appreciate the time and effort Trainers put into making you feel welcome. Ed manages the trainers and he is very observant and will get you to the right Trainer. You just need to show up and put in the effort. I will be continuing on with training.
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September 2023 by Denis A.
Great smoothies. Nice to drink them after a good workout. Overall, very good environment.
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August 2023 by Samuel M
I have been a Member for about 3 years and it’s a great gym. I really dislike that in the restroom there is men that just stand around naked for a long period of time. Definitely don’t recommend as a family gym. Mentioned my concerns to front desk and they said it’s not in there policy about men standing around naked for long periods of times.
