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December 2023 by Tangible03
Fantastic work. My car looks as if it was never hit and the professionalism matched a flawless job. Mario took care of my car from the first day and was detailed and prompt. Try them. You will not be disappointed.
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November 2023 by cali nicole
customer service is top notch, they’re very informative about the process and my car looks great.
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November 2023 by Chris Norby
Very pleased with the repair work and customer service. The job- about $1,800 in damage- completed this week at the 20th street, Midtown, Sacramento location. From start to finish Caliber did a great job and I would definitely recommend this shop to others.
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November 2023 by brooke mollet
They were fantastic and kept us up to date on any changes. We were informed every step of the way and appreciate that. Getting in an accident is no fun but Caliber Collision made it pain free. Thank you for treating us like family.Services: Painting
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October 2023 by Annie W.
Mario was very helpful and answered my questions. They had quick availability for initial cost estimate and coordinated easily with my insurance.
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October 2023 by Maura F.
My car was taken care of and everyone was very friendly at Caliber! Mario kept in contact with me letting me know when my vehicle would be ready. I would definitely recommend Caliber Collision!
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October 2023 by DeVanay H.
I took my car here for repairs after an accident and they took it in immediately however my only issue was communication was not well and my pickup date kept getting pushed back which is frustrating when you have a little one and in general need your car for errands like grocery shopping returns etc. I also have been monitoring my car because now oddly as someone opens my passenger door it makes a really cringe squeaking sound and may need some additional work hopefully not however I will call them tomorrow with an update.
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September 2023 by Casey Sexton
Wonderful, easy shop to work with.My car was done in record time & Eileen kept me up to date through the entire process.Services: Painting
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September 2023 by Thien T.
Amazing service!!! Eileen and Lora was quick with responses and text messages with constant updates! Very very happy I took my car for repairs
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September 2023 by 48 Torpedo
Eileen handled my repairs. She kept me informed along the process and it was completed right on time. Definetly some good staff and work!! Thank you!!Service: Body & Trim
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August 2023 by Andi N.
Everyone here was amazing! Got my car earlier than I was told. Shout out to Eillen and Laura for awesome service.
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August 2023 by Julie H.
Had my vehicle service after and accident. Got the vehicle back and vehicle would make a clunking sound from the area they were to have supposedly fixed with new parts. Brought it to my dealership mechanic and he determined it was from the front hub which they were supposed to have fixed. Went back to Caliber, they said they would order the part and replace it. Still waiting for a callback and called numerous times to check on the status to no avail no one picks up the phone. Would not recommend.
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August 2023 by Jacqueline Samora
Staff was kind and professional. Expectations were clearly communicated from the start and they kept good communication throughout the process. I received my car with all the repairs done and with the interior all clean! I would go back again if I ever needed another car repaired.Service: Body & Trim
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July 2023 by Nat S.
Timely service, patient with owner when having to follow up with owner’s insurance several times, reliable in communicating updates, available to answer questions, compassionate with vehicle owners. Mario, Laura and their team did a great job with my claim!Services: Steering & suspension repair
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July 2023 by Haley Simpson
Fast, reliable, and wonderful customer service! Can’t recommend this location enough! Eileen has been so wonderful and has stayed in touch throughout my whole process which has been so nice and not what I usually get at a car service location. Thanks again!
