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March 2024 by Amanda Morton
I had a wonderful experience here at Caliber Collision! I greatly appreciate the help from Denix to get damage that I expected to be both timely and costly to be a quick and easy fix!
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March 2024 by Ms Jay
Denix is amazing and provided excellent customer service and professionalismKind-hearted
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March 2024 by Manojkumar Manoharan
I am very disappointed with my experience here. They did a poor job of fixing my car. They made me wait in the lobby for about an hour while my car was being "detailed" but when I had checked the car there was caked dust everywhere and found some parts weren't seated back properly (see below). There are also weird grease stains on my driver seat and center console. I had to clean everything when I got home. I'm not sure why Claudia had asked me if it's ok not to dry the car because it's definitely not been washed. I get that it's raining and there was no point in drying but they could've washed the car like they said they would.My lift gate button housing is also off (they claimed they didn't touch it but the work order clearly shows that they had removed the lift gate). My rear bumper which they had replaced isn't perfectly sealed around the passenger side rear break light housing (see below, I had included the driver side for comparison). The accident had happened on the driver side so I'm not sure why the bumper isn't done correctly on the passenger side. They didn't bother addressing the low tire pressure indicator (it wasn't on when I gave it to them and I took it to the dealer to get it fixed).I'm wondering if making you wait in the lobby till closing is part of their general strategy of rushing you out the door with no questions asked and without a proper inspection before release signature.I won't use this shop again.
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February 2024 by Manuel Martel
Great personnel, very helpful. Satisfied with my truck.
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February 2024 by Loretta Stevens
Excellent service!
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February 2024 by denis zavala
Savanna and Denix were so helpful and friendly! My car looks amazing and I would definitely come back here if I need to!
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February 2024 by katsionu Gma
Great Customer service, nice job on my repairs
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February 2024 by Erik Barajas
Staff was extremely nice and helpful. Solid location!
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February 2024 by G P
Denix and the staff were friendly and professional. Will be recommending this place to my friends and family!
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February 2024 by Hannah A.
They are all very knowledgeable and they go above and beyond for their customers needs. This shop does amazing work and they also offer lifetime warranty on everything they do. Thank you for making this difficult so easy to get through.
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January 2024 by I. Sami Siddiqui
I could not be happier with this company. Their commitment to customer service is like American Express. They are committed to everything they do, bodywork communication with customers, timely responses and time efficient. I absolutely enjoyed working with Savannah and Kayla. I don’t know what I would’ve done without their commitment to get my car to me as soon as possible. Savannah kept me up-to-date on day-to-day basis to make sure I knew what was going on with my car. Kayla checked in with me time to time to make sure I was happy with the service that was provided. This is a fantastic company and even better team at this particular branch. Thank you so much for getting my car back to me. I’m going to miss talking to you guys.
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January 2024 by Meuy H.
This isn't the kind of place you want to rate since no one wants their car in shop due to an accident, but I must say this location did pretty good with keeping me up to date with the progress. The only reason why I didn't give it a 5 star is because there were 2 push back due to the incorrect part, delayed pick up twice and also I had to return back because the fender clip was not secure and the fender popped. They indicated that it could be because the clip was not OEM however after a slight adjustment made, it seems to be ok...for now...fingers crossed.
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January 2024 by Daniel Mendoza
All repairs were done in a timely manner, excellent service and all the people were very friendly.
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January 2024 by Judy Ensign
Excellent service. Professional, friendly, quality service!
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January 2024 by Nicole Crain
Great work & amazing customer service