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October 2023 by Matt Grace
Sarah Yi is exceptional! Her soft skills and bandwidth, her ability to connect on a deep level should be commended and rewarded.
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September 2023 by Tim Mcdonald
I'm writing this review on Sarah Yi -- the primary Bosley customer service representative I've worked with over the past couple months. Maybe it's just me, but customer service -- nation-wide -- seems to have "fallen off a cliff" since COVID. Sarah must not have gotten that memo because she is simply the best rep I've ever worked with -- on anything, ever. She knows her stuff, is conscientious, attentive and just-plain-fun to talk to! She actually follows-up on your concerns, digs up the answers to your more obscure questions and leaves you feeling confident in the decisions that result. Bosley is truly fortunate to have her: she was definitely the deciding factor that brought me through their door!
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May 2023 by Davis Love
Thank you Sarah Yi for outstanding support! I appreciate regional management provided and look forward in 4-7 months to a start of big hair days '80's style! Similar to landscaping growth gone wild with all the rain and sun this spring!
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May 2023 by Richard Franks
Well I had to edit reviews because after six months I'm actually not seeing the results I'd expected, I wrote the original review in good faith that things would work out but my hair still actually looks the same as it did the day I walked into their office. I'm going to contact them and see what they can do or I'll have to take legal action. So be careful if you thinking about choosing bosleyReally great experience from the beginning, I really appreciate all the staff who assisted me, thank you Sarah ye for working with me to accomplish this goal. I recommend this service to anyone who's been thinking about it. Go get it done....
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April 2023 by William Betterton
A year ago I initially got in contact with Sarah Yi, she was very clear with me about their products because at the time that’s all I was interested in. I ended up buying one of the laser caps which showed significant improvement on my crown in just 4/5 months of use. I still had a receding hairline however, Sarah and I stayed in contact throughout the months about my hair progress so she let me know I could always do a hair transplant. Best decision I made, they have plans that will suit your financial situation and let me be very clear, It’s only been two weeks and this was my first ever surgery and they took great care of me. I am located in the Indianapolis area so my Doctor was Dr: Krenitsky. They ordered me lunch, were very thorough throughout the entire operation about what was getting done, and him and the nurses were super kind. They give you an awesome kit with after care information and products for aftercare. I’ve been in contact with Sarah at least a few times a week since my surgery and she has been the breath of fresh I needed since I noticed my hair loss. I already feel 10x more confident and can’t wait to see what the next year has to offer!First picture is from my initial conversation with Sarah about my hairline, second is from after surgery, third was taken just now, just 2 weeks after surgery. Thanks Sarah Yi, Dr. Krenitsky, and the awesome team of nurses!
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March 2023 by Gurdeep Singh
Very freindly and intelligent staff
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February 2023 by class of 70 turns 60
The representative was friendly and well informed. Her presentation was thorough and answered most of my questions.
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February 2023 by Mark Garstang
Overall I was informed and impressed
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February 2023 by Agatha Chung
Sarah is the best!! She’s professional but more than anything she truly cares about her clients.. She takes her time to listen and answer all the questions and concerns.. She has beautiful soul and kind heart ❤️ Thank you, Sarah
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January 2023 by C P
Super helpful friendly and informative. I worked with Sarah Yi and she went above and beyond to make the experience smooth and easy. Very happy with her service to explain the procedure and get me scheduled at time that worked best for my busy and changing schedule. 10 stars if it would allow!
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December 2022 by Aisha Kinsey
I had a virtual appointment with Sarah, aside from the compliments she gave me about my hair she reassured me I had no reason to feel any type of way about my hair and even gave me what she felt would be my best option (which was on the cheaper end of things) She is very honest and once again very reassuring!
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December 2022 by Red Anaconda
Hello Everyone,I just had a consultation with Sarah Yi from Bosley, who has an absolutely brilliant mind! I've been noticing excessive amounts of hair falling out in the shower and am relatively young, but it's better to know about how to prevent those problems by getting some expert advice than wait for you to be bald.Speaking of expert advice, Sarah was so helpful and had an invigorating energy that made me feel good too, and recommended some routes to avoid and some things I should try. Sarah Yi is a great haircare professional "scientist" in my eyes.I'm glad to have her helping me out.
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December 2022 by Richard Parker
I loved the whole experience, Mrs Sarah Yi was very experienced and realistic with her approach. Thank you and I look forward to doing business in the near futureRichard Franks
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December 2022 by Ghotra Saab
Yeah my all questions was answeredSarah yi she is very helpful woman?
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December 2022 by Angel Huapaya
great customer care and very informative.
